As a Leave Specialist, your essential job functions will include the following:
location: Cleveland, Ohio
job type: Contract
salary: $30 - 33 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Operational
- Management and administration of all leave and accommodation programs.
- Serve as HR lead in working with managers, associates, and Safety Team to coordinate leaves, return to work and/or fit-for-duty status/activity based on associate's individual situation.
- Coordinate timely leave processes with proactive communication.
- Collaboratively provide advice, consultation, recommendations and policy interpretation to manager, the business and HR Business Partners on disability management issues, including the Interactive ADA Process, Reasonable Accommodation, Fitness for Duty Examinations, Reassignment and Medical Separations.
- Handle highly confidential and sensitive assignments that involve substantial complexity and require collaboration with vendors, HR managers, HR business partners, legal, managers, and/or healthcare providers.
- Analyze and administer root cause analysis for recurrent or egregious issues and pain points (system abuse, intermittent leaves). Partner with HR Business Partners to address employee issues. Formulate, recommend and influence implementation of process, communications and or programming modifications where such changes may also alleviate the issue.
- Lead/participate in case management review meetings (HR, business leaders and legal).
- Maintain, and engage with all leave management vendors and ensure compliance with policies as related to appropriate federal and state leave regulations.
- Analyze and develop policies and procedures related to leave of absence and accommodation practices.
- Provide support to managers in implementing and monitoring lost time initiatives at the operational level.
- Develop continuous improvement initiatives around leave and worker's compensation operations and processes, working closely with partners inside and outside of HR to optimize process design and improve associate experience.
- Create and update SOPs.
- Stay current on legislative and legal requirements relating to leaves of absence.
- Review monthly and quarterly reports to make recommendations to immediate manager on improving Leave of Absence (LOA) processing and practices.
- Provide expertise and education to Human Resources staff regarding reports as necessary.
- Recommend refinements and/or additional reporting as needed.
- Provide first level of response to incoming questions from associates and managers and provide guidance and interpretation of policies, ensuring fair and consistent administration of policies and compliance with state and federal employment regulations.
- Lead and participate in a variety of projects to support the People department (e.g. policy updates, HR process improvement, SOP development, etc.).
qualifications:
Position Requirements
- Bachelor's degree required. Experience accepted in lieu of degree.
- 5+ years' experience and expertise in leave administration, workers compensation or absence management in a multi-state environment; both non-exempt and exempt.
- Effective communication skills, both oral and written, with all levels in the organization.
- Proven ability to be an independent decision-maker.
- Ability to dispute and resolve complex third-party claims.
- Knowledge of federal, state and local laws to maintain compliance with regards to the Employee Handbook, and HR company policies.
- Advanced experience with Microsoft Outlook, Excel and PowerPoint.
- Ability to multi-task in a fast-paced environment with attention to detail and accuracy.
- Manage complex situations through effective problem solving.
- Effectively manage relationships by earning credibility and trust among peers, employees, and supervisors.
- Ability to handle sensitive and confidential information with extreme professionalism and discretion.
skills: Competencies Required
- Functional Expertise
- Business Acumen
- Critical Thinking
- Creative Thinking
- Results Orientation
- Customer Focus
- Organizational Agility
- Influence
- Trusted Advisor
- Conflict Management
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
