We are seeking a Sr. Program Manager to join our NextGen Reservation System program. This is a critical role responsible for overseeing the integration of a new, off-the-shelf SaaS reservation product into our existing technology stack. You will manage a large-scale program, leveraging your experience with reservation systems and large system migrations. While the role is primarily remote, you will be required to travel to our Washington, D.C. office every 4 to 6 weeks for in-person team work sessions, each lasting one work week.
location: Washington, Washington, D.C.
job type: Contract
salary: $70 - 80 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
- Lead and manage the NextGen Reservation System program, focusing on the integration of a new SaaS solution with our existing technology infrastructure.
- Develop and execute comprehensive program plans, managing timelines, resources, and budgets.
- Serve as the primary point of contact for all program-related activities, collaborating with internal teams and external vendors.
- Oversee the end-to-end migration of our legacy reservation system to the new platform.
- Ensure all program deliverables are met on time and within scope, aligning with business objectives.
- Mitigate program risks and resolve issues proactively to maintain project momentum.
qualifications:
- Proven experience managing large-scale programs, preferably within the travel or transportation industry.
- Strong knowledge of reservation systems, with a deep understanding of their complexities and dependencies.
- Demonstrated experience with large reservation system migrations.
- Familiarity with SaaS product implementations and integrating them into a complex technology stack.
- Preferred: Experience with passenger rail systems, as they differ significantly from airline systems.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to work effectively in a remote environment with a requirement for regular travel to Washington, D.C.
skills:
- Adaptability and Flexibility: The ability to adjust to new situations, technologies, and changing priorities with ease.
- Strong Communication Skills: The capacity to convey information clearly and effectively, both verbally and in writing, to diverse audiences.
- Problem-Solving Abilities: The skill to analyze complex issues, identify root causes, and develop effective, logical solutions.
- Time Management and Organization: The proficiency to prioritize tasks, meet deadlines, and manage multiple projects efficiently.
- Collaboration and Teamwork: The aptitude for working well with others, contributing positively to group goals, and building strong relationships.
- Technical Proficiency: A solid understanding of relevant technologies, software, and tools required for the role.
- Leadership Potential: The willingness to take initiative, guide others, and motivate a team toward a common objective.
- Attention to Detail: The meticulousness to ensure accuracy and quality in all tasks, no matter how small.
- Customer-Centric Approach: A focus on understanding and meeting the needs of clients or end-users.
- Critical Thinking: The ability to evaluate information objectively and make reasoned judgments.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
