process analyst.

job summary:
The process analyst evaluates and assesses various processes and composes specifics plans to use that analysis to improve business performance. These analysts gather necessary information, perform data analysis, and maintain data and analyses for future use in financial planning. A process analyst must excel in strategic thinking, financial analysis, strategy development, and decision making. The process analyst will: Determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs. Analyze and report on complex data to meet customer needs. Communicate complex data in comprehensible ways. Identify user needs from user requests and develop strategies by which to meet those needs. Critically evaluate information from multiple sources and clearly indicate quality of final analysis.

 
 
location: San Antonio, Texas
job type: Contract
salary: $35 - 38 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Tasks:

Develops and implements strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s).

Applies expert knowledge of the business and leads the alignment and development of business deliverable processes and capabilities to materially change and improve business performance.

Serves as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution.

Manages the performance of processes by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements.

Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes.

Develops communication plans for customers and internal stakeholders.

Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.

Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders.

Stays current with emerging technologies and evaluates business processes to lead continuous process improvement efforts.

Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives.

Provides mentorship and guidance support for team and applicable business partners.

Actively provides relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

 
qualifications:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization.

Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies.

Experience in implementing and sustaining change/improvements (change champion).

Hands on experience with Process Mapping and Modeling and creating and validating process documentation.

Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices.

Demonstrated experience with Lean, Business Process Management, or similar methodology.

Demonstrated experience with utilizing various systems to collect and analyze data.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.