Seeking a Senior Server Operations Analyst to support enterprise Windows/Linux infrastructure in a 24x7 operations environment. Responsibilities include server monitoring, incident response, troubleshooting, cloud support (AWS/Azure), DNS administration, and operational support across hybrid environments. Ideal candidates will have 5+ years of server operations or infrastructure support experience, strong troubleshooting skills, and experience with monitoring tools such as SolarWinds or Dynatrace. This is a 100% onsite opportunity in Houston with long-term potential.
location: Houston, Texas
job type: Contract to Perm
salary: $37.50 - 42.50 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
Job Responsibilities
- Monitor infrastructure health and performance using enterprise monitoring tools.
- Respond to alerts, troubleshoot incidents, and coordinate escalations to ensure timely resolution.
- Support Windows and Linux server environments across physical, virtual, and cloud platforms.
- Perform server health checks, operational validation, and maintenance support activities.
- Execute failover and failback procedures and document all actions taken.
- Create, manage, and update support tickets while coordinating with cross-functional teams.
- Maintain accurate operational documentation, runbooks, and support procedures.
- Support DNS administration activities, including creating and updating DNS records.
- Participate in on-call rotations and provide after-hours operational support.
- Assist with automation initiatives and process improvements to enhance operational efficiency.
- Collaborate with infrastructure, cloud, and application teams to support service reliability.
- Provide clear communication during incident management, shift handoffs, and operational reviews.
- Track operational metrics and identify opportunities for continuous improvement.
qualifications:
Required Qualifications:
5+ years of experience in server operations, infrastructure support, or related roles.
Strong experience supporting Windows Server and Linux environments.
Hands-on experience with infrastructure monitoring, alerting, and incident response.
Experience with monitoring platforms such as SolarWinds Orion, Dynatrace, or similar tools.
Working knowledge of AWS and/or Azure cloud environments.
Understanding of networking fundamentals including TCP/IP, DNS, and DHCP.
Experience troubleshooting physical, virtual, and hybrid infrastructure environments.
Strong documentation, communication, and problem-solving skills.
Ability to work onsite in a NOC environment and participate in shift and on-call schedules.
High school diploma or GED required.
Preferred Qualifications:
Experience supporting hybrid environments spanning on-premises, AWS, and Azure platforms.
Familiarity with AWS CloudWatch and Azure Monitor.
Experience with PowerShell, Bash, Python, or Ansible.
VMware or Hyper-V administration and troubleshooting experience.
Experience with ITSM platforms such as Helix Remedy or similar ticketing systems.
Experience with Infoblox or enterprise DNS administration.
Exposure to automation workflows, runbooks, and operational process improvements.
Industry certifications such as CompTIA Server+, Microsoft Azure Administrator, Red Hat Certified System Administrator (RHCSA), AWS, or related certifications.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
