senior servicenow grc solution architect.

job summary:
Randstad is seeking a Senior ServiceNow GRC Solution Architect to join the Cyber Risk Operations group within Amtrak's Office of the CISO. In this high-impact, 100% remote role, you will partner directly with leadership to architect and build the enterprise Cyber Security Risk Register from scratch within the ServiceNow GRC/IRM module. Serving as a primary risk domain expert and technical architect, you will translate complex cyber risk management requirements into scalable, automated ServiceNow solutions-including workflows, risk scoring, custom reporting, dashboards, and remediation tracking.

 
 
location: Washington, Washington, D.C.
job type: Contract
salary: $75 - 85 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Greenfield GRC Architecture & Implementation: Lead the end-to-end design, configuration, and build of an enterprise Cyber Risk Register from the ground up within ServiceNow GRC/IRM.

Cyber Risk Process Automation: Translate business and cyber risk requirements into standardized, scalable workflows for risk identification, assessment, mitigation, scoring, and escalation.

Cross-Functional Consensus & Alignment: Partner closely with Cyber Risk Operations leadership, IT stakeholders, and risk committees to align ServiceNow architecture with enterprise risk strategy.

Integrations & Data Integrity: Integrate ServiceNow GRC modules with enterprise security and IT platforms, ensuring audit readiness, traceability, and continuous data integrity.

Executive Dashboards & Reporting: Build actionable visibility tools, executive dashboards, and remediation tracking systems to provide actionable cyber risk metrics to leadership.

Full-Lifecycle Execution: Guide the project lifecycle from initial requirements gathering and technical design through implementation, testing, and continuous process refinement.

 
qualifications:
Domain Focus: Deep expertise in Cyber Risk Management and Governance, Risk, and Compliance (GRC) frameworks-this is the primary priority for this role.

ServiceNow Architecture: Proven hands-on track record architecting, configuring, and building ServiceNow GRC/IRM modules from the ground up.

Experience & Education: Bachelor's degree (or equivalent experience) with 8-15+ years in IT/Cybersecurity, including 2-5+ years dedicated to GRC operations or security risk architecture.

Framework Mastery: Working knowledge of NIST control frameworks (e.g., NIST CSF, NIST SP 800-53).

Communication: Exceptional stakeholder management and communication skills, with demonstrated ability to interface with leadership and present solutions to cross-functional committees.

Preferred Qualifications

CRISC Certification (Certified in Risk and Information Systems Control) strongly preferred.

Experience in public sector, transit, transportation, or critical infrastructure environments.

 
skills:
custom reporting,Cybersecurity,Cyber Risk Management,Data Integrity,Executive Dashboards,Information Systems,ServiceNow,ServiceNow solutions,Integrations,end-to-end design,Communication,communication skills,leadership,Architecture,architecting,audit readiness,automated,CRISC,Certified in Risk and Information Systems Control,continuous process,enterprise security,dashboards,technical design,Governance,GRC,Cyber Risk,Cyber Security Risk,security risk,NIST CSF,NIST SP 800-53,infrastructure,metrics,NIST,Process Automation,project lifecycle,public sector,requirements gathering,risk identification,risk,enterprise risk,risk scoring,stakeholder management,testing,traceability,tracking systems,workflows


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.