job summary:
Seeking a skilled Incident Commander responsible for overseeing and coordinating the response to major incidents. This role will provide US regional support of the Global Incident Management function for the Banking Production Services Technologies, delivering 24x7 service for 850+ Applications. Partners with global team mates to allow for seamless delivery of Incident Management Processes.
location: Chandler, Arizona
job type: Contract
salary: $43.10 - 53.10 per hour
work hours:
education: Bachelors
responsibilities:
Seeking a skilled Incident Commander responsible for overseeing and coordinating the response to major incidents. This role will provide US regional support of the Global Incident Management function for the Banking Production Services Technologies, delivering 24x7 service for 850+ Applications. Partners with global team mates to allow for seamless delivery of Incident Management Processes.
qualifications:
- Payments and Treasury Cash Management knowledge
- Experience with triaging mission critical systems failure and resolution
- Trained or experienced in advanced risk management/identification
- Knowledge of crisis management, disaster, and business recovery and continuity management
- Experience with postmortem processes and continuous improvement methodologies.
- Knowledge and understanding of Change policy
skills:
flexible,Assertive,attention to detail,Communications,Excellent written and verbal communication,Coordination,Coordinate,quick decision-making,strong leadership skills,remain calm under pressure,meet deadlines,enthusiastic,troubleshoot issues,accountability,proactive,Ability to think strategically,business impact,results driven,team player,Banking,continuity management,Cash Management,crisis management,ITIL Certification,Incident Commander,Incident Management,Incident Management Processes,ITIL,continuous improvement methodologies,negotiate,risk management,triage
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.