Are you a proactive, detail-oriented professional who thrives at the intersection of operations and customer support? We are seeking a highly organized Service Coordination Admin to join an industry-leading organization. In this vital role, you will serve as the operational backbone for our service department, ensuring seamless workflows, efficient purchase order processing, and crystal-clear communication between internal teams, Field Service Engineers, and external customers. If you are a self-starter who takes complete ownership of administrative tasks and loves bringing order to fast-paced environments, we want you on our team.
location: Deer Park, Illinois
job type: Contract
salary: $24 - 26 per hour
work hours: 8am to 4pm
education: Associates
responsibilities:
Key Responsibilities:
- SAP Purchase Order Processing: Receive, review, and process purchase orders directly within SAP in an accurate and timely manner.
- Inbox & Queue Management: Proactively monitor and manage the shared purchase order inbox to prevent backlogs and ensure all customer inquiries and orders are addressed promptly.
- Account & Contact Lookup via Salesforce: Utilize Salesforce to cross-reference customer accounts, verify contact details, and locate missing account information necessary for processing orders.
- Task Ownership & Tracking: Maintain required tracking logs, follow up on pending approvals or missing documentation independently, and take full ownership of purchase order workflows from start to finish.
- Service & Field Operations Support: Coordinate with Field Service Engineers, assist with scheduling preventive maintenance activities, and support daily operational requirements.
- Work Schedule & Location: On-site 5 days a week in office, with remote flexibility allowed during the final week of the quarter or on an exceptional basis for mild illness.
qualifications:
Position Details & Requirements:
Work Schedule & Location: On-site 5 days a week in office, with remote flexibility allowed during the final week of the quarter or on an exceptional basis for mild illness.
skills:
detail-oriented,effective communication,proactive,administrative,field service,purchase order processing,Service Coordination,operational workflows
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
