52 jobs found for call center supervisor in iowa

Are you passionate about assisting other people??? Our client in Newton, Iowa is looking to add 10 remote call center employees to their team. This client provides health care products to people all over the country and you will be assisting those customers with their products. Although this position is remote, you do need to live in the surrounding area of Newton, as you will need to go into the office for your first day for getting your equipment and so

job summary: The Project Manager I oversees the planning, implementation and tracking of specific projects; defining the beginning, end and specified deliverables. ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Defines the scope of the project in collaboration with management. ? Researches and acquires working knowledge of subject matter. ? Creates a detailed work plan which identifies and sequences the activities needed to successfully complete the project

job summary: Develops, manages and mentors platform engineering and operations teams providing direction, oversight, training and guidance. Responsible for delivering and supporting platform, system and infrastructure solutions, including design, architecture, development oversight, and coordination with other engineering functions to deliver the overall solution. Supports, advises, and implements industry operational best practices. Manages technical pr

job summary: Join our dynamic team of IT support specialists in the insurance industry. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors. This position requires you to work on site and will offer room for advancement for succesful candidates location: WEST DES MOINES, Iowa job type: Contract salary: $17 - 18 per hour work hours: 8am to 5pm education: High Sc

Our team is seeking dedicated individuals with a passion for delivering exceptional customer service and driving sales success. If you thrive in a dynamic environment, possess excellent communication skills, and have a proven track record in both customer service and sales, we want to hear from you! Take the next step in your career and apply for this Hybrid Sales Support role today!salary: $19.99 - $20 per hourshift: Firstwork hours: 7 AM - 8 PM

job summary: Help desk manager to oversee help desk operations and tier 1 support. This position will be responsible for managing a team of support professionals, ensuring timely and effective resolution of client issues, tickets, and allocation of resources. Maintaining a high level of customer satisfaction and employee retention Key Responsibilities: Team management Lead, mentor, and motivate a team of tier 1 engineers and help desk professiona

job summary: Job Purpose The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV). The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client's needs. They will also assist in the designing, creating, and implementing stand

job summary: Job Purpose The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV). The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client's needs. They will also assist in the designing, creating, and implementing stand

job summary: Job Purpose The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV). The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client's needs. They will also assist in the designing, creating, and implementing stand

job summary: A Project Engineer Manager is needed for the world's largest food and beverage company in the Waverly, IA area. The role involves overseeing capital investments and managing projects related to fixed assets in a cross-functional team, requiring a combination of technical expertise, leadership, and adherence to industry standards for safety, hygiene, and regulatory compliance. location: Waverly, Iowa job type: Contract salary: $44.59

Are you motivated to help people? Are you looking to get your foot in the door with a great organization? Our client in Newton is looking for some motivated employees to join their team! No experience is needed for this role, they just need good communication skills and the drive to help others. This is a temp to hire position as well. Shift: Monday-Friday 8:00am-5pm Pay: $16 per hour If you are interested, please apply directly!salary: $15.99

Join our team of dedicated professionals in the financial industry who are committed to delivering unparalleled customer service and achieving sales excellence. If you excel in dynamic environments, demonstrate exceptional communication abilities, and boast a proven history of success in both customer service and sales, we encourage you to apply for our Hybrid Sales Support role. Take the next step in your career journey and apply today!Must work 1 Saturda

job summary: A Supply Management Planner is needed for an American corporation that manufactures agricultural, construction, and forestry machinery, diesel engines, drivetrains (axles, transmissions, gearboxes) used in heavy equipment, and lawn care equipment in the Dubuque, IA area. The Supply Management Planner communicates with suppliers, schedules material requirements, manages logistics processes, and drives continuous improvement in supplier perform

Do you have 2 years of accounting experience and exceptional Excel skills (experience working with vlookups and pivot tables)? Do you have a passion for researching and reconciling large amounts of data? Do you also have prior experience highlighting your exceptional customer service ability? This role is perfect for the Excel guru, numbers-minded, researching wired, servicing professional! The Accounting Fee Application Specialist will be working on a

My client is looking to fill several Hybrid Escalations Specialist positions on their Customer Complaints team. If you are a Financial Services professional that excels in handling escalated situations, building rapport and showing empathy, please consider this opportunity to get your foot in the door with a major financial institution in the Des Moines area. If you are interested in connecting with me please apply today.salary: $22.99 - $23 per

job summary: Job Summary: The Network/Voice Engineer II is a core functionality position of our Technology team. This position is the front line for the company's technical support and directly interacts with users and works in a swift and timely manner to resolve their issues. Essential Functions: Practice client service to help foster and enhance our relationships with our clients. Benchmark, analyze, report on and make recommendations for the impr

job summary: The contact center implementation engineer will coordinate with business leaders to identify their required workflows. You will be responsible for designing, implementing and supporting those workflows in a Cisco Enterprise Contact Center. Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision. Provides support and continued development of a

job summary: This role will have responsibility for helping to build and maintain Life IT applications, utilities/tools and integrations to our new Life Administration Platform (FAST) in support of our Business and Technology Transformation Program. Responsibilities include: Partner with tech leads and peer developers to build modules and components on multiple Life platforms.Assist with troubleshooting and perform peer code reviews for Java, Mules

Randstad is hiring several Support Representatives for a large financial institution in the West Des Moines, IA area! If you have at least 2-4 years of customer contact experience while working in the financial services and or banking field, please consider applying today! Pay: $23-27/hr (we pay WEEKLY) 8 hour shift b/w 7am-5:30pm Monday - Friday Apply today or send your resume to karen.corona@randstadusa.com with the subject "Support Representat

Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsi

Join our dynamic team Position Overview: We are seeking a skilled Service Technician to join our dedicated team. The Service Technician will play a pivotal role in ensuring the efficient installation, maintenance, and repair of water pump systems for our clients. This role offers the opportunity to work with state-of-the-art technology and contribute to the sustainability of water management solutions. Key Responsibilities: Conduct installation, maintena

Do you have experience with critical thinking and problem solving? Do you have a passion for providing the highest quality of service and support? If you answered yes to all of the above, this role may be a great fit for you! Apply here today or send your most updated resume to karen.corona@randstadusa.com for IMMEDIATE consideration. Please include "Resolution Specialist 2 - Des Moines" in the subject line. * Will conduct a Spanish proficiency testsal

Do you have experience with critical thinking and problem solving? Do you have a passion for providing the highest quality of service and support? If you answered yes to all of the above, this role may be a great fit for you! Apply here today or send your most updated resume to karen.corona@randstadusa.com for IMMEDIATE consideration. Please include "Resolution Specialist 2 - Des Moines" in the subject line. salary: $20 - $23 per hourshift: Fir

job summary: The Embedded Systems DevOps Engineer needs to have expertise in networking and data management, focusing on the transfer of data from equipment to end-users. This role requires a comprehensive understanding of various project facets, including system engineering, continuous integration, and customer service. Key responsibilities include managing perception data from equipment through to cloud processing and end-user delivery, working wit

job summary: Telephony Engineers design, implement, and help support a large Cisco-based telephony environment as well as the telephony environments of other Healthcare clients. Qualifications Associate degree, bachelor's degree, or equivalent education and experience Four years of experience supporting and implementing telecommunication solutions Able to define, communicate, and implement a business-driven telephony strategy Experience enginee

job summary: The Senior Project Engineer - Systems applies broad, in-depth knowledge of customer needs, industry requirements and multiple technologies to lead a team to deliver electrical/electronic systems to a portfolio of projects for a business unit. This position will lead the electrical/electronic team in identifying customer needs, specifying requirements, analyzing, and evaluating multiple solutions, developing functional and physical architectur

job summary: Our client in Iowa City is seeking an IT Analyst focused in VoIP support for a long term contract. Are you or someone you know looking for a new position? This is 100% on-site in Iowa City. Below is more info. Thanks! IT Support Analyst position is a contract position with a duration lasting up to 12 months. This position will provide basic level support migrating voice communication services to a new VoIP platform. The work schedule will

job summary: Job Overview: We are seeking a skilled and experienced cross-functional Governance, Risk, and Compliance consultant that can work with IT Compliance and IT Risk on assessments, testing, reporting, and risk analysis within the Information Security Program. Key Responsibilities: Assessments: Perform Risk Assessments to ensure proper design and associated risks (inherent and residual) for systems, environments, and domains analyzed. Ability or u

job summary: Do you love working with building API-led integration solutions? Do you thrive in collaborative environments? Do you have a proven ability to manage multiple initiatives simultaneously to deliver solutions at company wide scale? If so, you are at the right place! We are looking for someone who will be instrumental in the growth of the organization by managing and enhancing our middleware technology product portfolio. Someone who can delive

job summary: Join our dynamic team of IT support specialists in the insurance industry. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors. Shift: Mon-Fri 8am-5pm Job Requirements - - Prefer 1 to 2 years of Service Desk and/or Deskside Support experience - High School Degree, Associates degree or higher a plus. - Aptitude for technical computer concepts. -