The Client Support Service Professionals team handles incoming phone calls regarding various service inquiries on their financial accounts.

Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries
Successful applicants will be highly professional, career-driven, and committed to World-Class Service

Requirements:

College Degree
Previous contact center experience
2 years of recent financial experience
Ability to contribute in a fast paced, team-oriented environment
Aptitude to multi-task and adjust quickly to change in a busy financial service center

The essential functions of this role include:

working weekends