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3 jobs found for vanguard customer service rep

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    • fort lauderdale, florida
    • work from home - permanent
    The Privacy Analyst position reports directly to Randstad's Chief Privacy Officer. This position is responsible for supporting a variety of privacy compliance matters and projects, including development and maintenance of privacy compliance assessments and other documentation, and responding to inquiries about personal data from customers as well as business groups across thecompany regarding privacy and security requirements applicable to their activities.What you get to do: Maintain US privacy program materials, assessments and reportsResearch new laws and assist updating policies and practices to maintaincomplianceSupport review and negotiation of client and vendor data protectionagreementsCoordinate responses to customer questionnaires as well as consumer inquiries and complaintsCollaborate with other members of global data protection team and other operating companies to support common approaches and global projects What you need to bring: 5-7 or more years of professional experience. In-house experience required; previous privacy experiencepreferred but not requiredStrong understanding of federal and state privacy concepts and contractsExperience with OneTrust or other privacy technologies desirableProficiency in legal researchAbility to work independently in a fast-paced environment while effectively prioritizing matters andmeeting deadlinesStrong organizational, attention to detail, analytical and problem-solving abilitiesExcellent communication skills and customer service orientation What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    The Privacy Analyst position reports directly to Randstad's Chief Privacy Officer. This position is responsible for supporting a variety of privacy compliance matters and projects, including development and maintenance of privacy compliance assessments and other documentation, and responding to inquiries about personal data from customers as well as business groups across thecompany regarding privacy and security requirements applicable to their activities.What you get to do: Maintain US privacy program materials, assessments and reportsResearch new laws and assist updating policies and practices to maintaincomplianceSupport review and negotiation of client and vendor data protectionagreementsCoordinate responses to customer questionnaires as well as consumer inquiries and complaintsCollaborate with other members of global data protection team and other operating companies to support common approaches and global projects What you need to bring: 5-7 or more years of professional experience. In-house experience required; previous privacy experiencepreferred but not requiredStrong understanding of federal and state privacy concepts and contractsExperience with OneTrust or other privacy technologies desirableProficiency in legal researchAbility to work independently in a fast-paced environment while effectively prioritizing matters andmeeting deadlinesStrong organizational, attention to detail, analytical and problem-solving abilitiesExcellent communication skills and customer service orientation What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • fort lauderdale, florida
    • work from home - permanent
    ObjectiveThe privacy group is part of Randstad USA's legal department and is responsible for Randstad's privacy program. It addresses all aspects of collection and use of personal information across the company, including jobseeker, customer, and employee data. The position reports to Randstad USA's Chief Privacy Officer. The ideal candidate will be able to report to Randstad's Atlanta, GA or Weston, MA office at least once per week, however we are open to remote work.Duties and Responsibilities Conduct privacy impact assessments for internal projects and new and existing vendor services Advise business groups across the company on privacy and security requirements Negotiate privacy terms in client and vendor contracts Enable global Randstad services by drafting data protection and data transfer agreements between international Randstad entities Assist with legal response to privacy and security incidents Ensure compliance with applicable laws and regulations relating to online services and outbound communications including CCPA, TCPA Partner with various business units, compliance, legal and information security teams to ensure that Randstad's privacy policies and notices are reviewed and updated annually Conduct ongoing compliance reviews of Randstad data processing activities Monitor developments in pending legislation and best practices in the privacy community Background/Education Minimum Graduate DegreeJuris Doctor with at least 3 years of experience practicing privacy law Work Experience Juris Doctor with at least 3 years of experience practicing privacy lawUnderstanding of global privacy laws and privacy and security principles and relevant technologiesExperience with privacy by design and conducting privacy impact assessment Experience with drafting privacy contracts including data protection agreements, and international data transfer agreementsPrivacy certification (CIPP/US, E, or C) or willingness to work toward certification within one year of hire Knowledge, Skills, and Abilities Experience working with agile development teamsExcellent oral and written communication skills; attention to detailInterest in a dynamic, globally-oriented, fast-paced environmentProactive, pragmatic, and creative orientation to problem solving What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    ObjectiveThe privacy group is part of Randstad USA's legal department and is responsible for Randstad's privacy program. It addresses all aspects of collection and use of personal information across the company, including jobseeker, customer, and employee data. The position reports to Randstad USA's Chief Privacy Officer. The ideal candidate will be able to report to Randstad's Atlanta, GA or Weston, MA office at least once per week, however we are open to remote work.Duties and Responsibilities Conduct privacy impact assessments for internal projects and new and existing vendor services Advise business groups across the company on privacy and security requirements Negotiate privacy terms in client and vendor contracts Enable global Randstad services by drafting data protection and data transfer agreements between international Randstad entities Assist with legal response to privacy and security incidents Ensure compliance with applicable laws and regulations relating to online services and outbound communications including CCPA, TCPA Partner with various business units, compliance, legal and information security teams to ensure that Randstad's privacy policies and notices are reviewed and updated annually Conduct ongoing compliance reviews of Randstad data processing activities Monitor developments in pending legislation and best practices in the privacy community Background/Education Minimum Graduate DegreeJuris Doctor with at least 3 years of experience practicing privacy law Work Experience Juris Doctor with at least 3 years of experience practicing privacy lawUnderstanding of global privacy laws and privacy and security principles and relevant technologiesExperience with privacy by design and conducting privacy impact assessment Experience with drafting privacy contracts including data protection agreements, and international data transfer agreementsPrivacy certification (CIPP/US, E, or C) or willingness to work toward certification within one year of hire Knowledge, Skills, and Abilities Experience working with agile development teamsExcellent oral and written communication skills; attention to detailInterest in a dynamic, globally-oriented, fast-paced environmentProactive, pragmatic, and creative orientation to problem solving What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • atlanta, georgia
    • work from home - permanent
    Position Overview:Sr. Manager, Operationsis responsible for managing high-volume and fast paced activities supporting Randstad's talent onboarding. Responsibilities include driving the strategy of talent onboarding, with the overall goals to provide positive talent experience, reduce time to onboard, and manage vendor and costs. The position reports to Randstad's "Director of Talent Onboarding Services, Operations & Strategy" and will interact with all levels of the field and corporate organization, and will escalate concerns to ensure compliance with laws, regulations, contractual obligations, and internal policies and procedures. This position must utilize a OWOW mindset for ongoing improvement and fit for the future.Principal Responsibilities: Oversee full cycle onboarding process for RUS, including on assignment and offboarding process; utilize metrics to identify and propose continuous improvements, as well as opportunities to reduce admin tasks to the field. (30%)Understand business operations and the impact of onboarding processes, to ensure actions allow for simple, streamlined tasks for our internal associates. (20%)Partner with TOS, RBE and field Leadership to decrease turnaround time of placement start, uphold compliance standards and decrease attrition during pre-onboarding. (20%)Develop and maintain partnership with vendors, including service level agreements, KPI and cost; utilize metrics to hold vendors accountable and escalate as appropriate. (20%)Manage Supervisors leading team of Onboarding Analysts performing high volume onboarding of Randstad talent; this includes talent contact, confirmation all client and Randstad requirements are met both prior to and during assignment. (10%) Education & Qualifications (Required and Preferred): Bachelor's degreeMinimum of 8 years of experience in HR, compliance or other related experienceHighly proficient in use of Microsoft ExcelKnowledge of Randstad operations and systems is an assetExcel, Query and Reporting Key Competencies: Comfortable in self-directed, fast-paced environmentStrong critical thinking and problem solving skills, with the ability to think strategicallyStrong project management skills requiredExcellent attention to detail and ability to multi-taskStrong written and verbal communication skills What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position Overview:Sr. Manager, Operationsis responsible for managing high-volume and fast paced activities supporting Randstad's talent onboarding. Responsibilities include driving the strategy of talent onboarding, with the overall goals to provide positive talent experience, reduce time to onboard, and manage vendor and costs. The position reports to Randstad's "Director of Talent Onboarding Services, Operations & Strategy" and will interact with all levels of the field and corporate organization, and will escalate concerns to ensure compliance with laws, regulations, contractual obligations, and internal policies and procedures. This position must utilize a OWOW mindset for ongoing improvement and fit for the future.Principal Responsibilities: Oversee full cycle onboarding process for RUS, including on assignment and offboarding process; utilize metrics to identify and propose continuous improvements, as well as opportunities to reduce admin tasks to the field. (30%)Understand business operations and the impact of onboarding processes, to ensure actions allow for simple, streamlined tasks for our internal associates. (20%)Partner with TOS, RBE and field Leadership to decrease turnaround time of placement start, uphold compliance standards and decrease attrition during pre-onboarding. (20%)Develop and maintain partnership with vendors, including service level agreements, KPI and cost; utilize metrics to hold vendors accountable and escalate as appropriate. (20%)Manage Supervisors leading team of Onboarding Analysts performing high volume onboarding of Randstad talent; this includes talent contact, confirmation all client and Randstad requirements are met both prior to and during assignment. (10%) Education & Qualifications (Required and Preferred): Bachelor's degreeMinimum of 8 years of experience in HR, compliance or other related experienceHighly proficient in use of Microsoft ExcelKnowledge of Randstad operations and systems is an assetExcel, Query and Reporting Key Competencies: Comfortable in self-directed, fast-paced environmentStrong critical thinking and problem solving skills, with the ability to think strategicallyStrong project management skills requiredExcellent attention to detail and ability to multi-taskStrong written and verbal communication skills What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

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