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24 jobs found for verification of employment csr in texas

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    • dallas, texas
    • temp to perm
    • $17 per hour
    *Must live in Dallas area. Training is in-office for the first 1 1/2- 2 months then the role transitions to work from home indefinetly. The Contact Center Specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. This is a temp-to-hire opportunity with a large healthcare system! Hours are Monday - Friday from 8 a.m. - 5 p.m. Pay is $17 per hour. If you are interested, apply today and send your resume to: abigail.lindauer@randstadusa.com This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsHealthcare (1 year of experience is preferred)Customer ServiceQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    *Must live in Dallas area. Training is in-office for the first 1 1/2- 2 months then the role transitions to work from home indefinetly. The Contact Center Specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. This is a temp-to-hire opportunity with a large healthcare system! Hours are Monday - Friday from 8 a.m. - 5 p.m. Pay is $17 per hour. If you are interested, apply today and send your resume to: abigail.lindauer@randstadusa.com This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsHealthcare (1 year of experience is preferred)Customer ServiceQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $17 per hour
    *Must live in Dallas area. Training is in-office for the first 1 1/2- 2 months then the role transitions to work from home indefinetly. The Contact Center Specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. This is a temp-to-hire opportunity with a large healthcare system! Hours are Monday - Friday from 8 a.m. - 5 p.m. Pay is $17 per hour. This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsHealthcare (1 year of experience is preferred)Customer ServiceQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    *Must live in Dallas area. Training is in-office for the first 1 1/2- 2 months then the role transitions to work from home indefinetly. The Contact Center Specialist is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. This is a temp-to-hire opportunity with a large healthcare system! Hours are Monday - Friday from 8 a.m. - 5 p.m. Pay is $17 per hour. This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsHealthcare (1 year of experience is preferred)Customer ServiceQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • horseshoe bay, texas
    • temp to perm
    • $17 per hour
    A trusted client of Randstad's has immediate openings as a Contact Center Specialist! This is a temp-to-hire opportunity with a large healthcare system! Position is onsite for training, but does have the opportunity to go remote. Work days are Monday - Friday. Must have availability between 7 a.m. - 7 p.m. (Will be scheduled an 8 hour shift during that time frame, typically 7-3, 8-4 or 9-5).  Pay is $17 per hour. If you are interested, apply today and send your resume to: megan.perri@randstadusa.com This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    A trusted client of Randstad's has immediate openings as a Contact Center Specialist! This is a temp-to-hire opportunity with a large healthcare system! Position is onsite for training, but does have the opportunity to go remote. Work days are Monday - Friday. Must have availability between 7 a.m. - 7 p.m. (Will be scheduled an 8 hour shift during that time frame, typically 7-3, 8-4 or 9-5).  Pay is $17 per hour. If you are interested, apply today and send your resume to: megan.perri@randstadusa.com This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is customer service (not patient facing). It entails: Answering incoming calls and electronic requests from patients, family members and other parties Register new patients Schedule healthcare appointments Verify insurance Answer questions and provide general information about the facility The essential functions of this role include:working in a smoke free environmentSkillsCall CenterAppointment SchedulingBasic Computer SkillsQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $17 per hour
    This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation. The Patient Access Representative obtains current demographics and insurance information in order to register patient, conducts verification of insurance benefits, and collects patient financial responsibilities. Full-time/40 hours per week, Monday-Friday On-site in Downtown Dallas, TX This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.salary: $17 - $17 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High` SchoolResponsibilities Conducts patient interviews to obtain demographic data for registration Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Exhibits a high level of empathy with the ability to effectively communicate with patients and family members while demonstrating exceptional customer service skills. Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs) Interacts with departments to obtain information on patient delays, change of schedules SkillsPatient SupportGreeting PatientsHealth Insurance PoliciesPatient SchedulingPatient Financial ServicesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation. The Patient Access Representative obtains current demographics and insurance information in order to register patient, conducts verification of insurance benefits, and collects patient financial responsibilities. Full-time/40 hours per week, Monday-Friday On-site in Downtown Dallas, TX This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.salary: $17 - $17 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High` SchoolResponsibilities Conducts patient interviews to obtain demographic data for registration Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Exhibits a high level of empathy with the ability to effectively communicate with patients and family members while demonstrating exceptional customer service skills. Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs) Interacts with departments to obtain information on patient delays, change of schedules SkillsPatient SupportGreeting PatientsHealth Insurance PoliciesPatient SchedulingPatient Financial ServicesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • schertz, texas
    • temp to perm
    • $16 per hour
    Are you an experienced Call Center Representative?  Our client is looking for outgoing, charismatic type reps who are passionate about helping customers. Position: Call Center Representative Pay: $15/hour Schedule: Monday - Friday 9am-6pm, Rotating Saturdays *Must be open to working on Saturdays. **This is a temp to hire position. Apply now for immediate consideration!salary: $16 - $16 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High` SchoolResponsibilities Delivers exceptional customer service while answering phones, e-mailing or on-line chatting with customers and responding to customer inquiries and complaints. Responds to customer inquiries and requests adhering to defined customer service standards. Researches required information using accessible resources. Handles and resolves customer complaints regarding product sales to customer service problems. Provides customers with the organization’s service and product information. Identify and escalate priority issues and reporting to leadership to ensure visibility and timely resolution of issues. Routes inbound calls to the appropriate resources. Follows up on complicated customer calls where required. The essential functions of this role include:working weekendsSkillsActive ListeningTelephone EtiquetteTyping SkillsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you an experienced Call Center Representative?  Our client is looking for outgoing, charismatic type reps who are passionate about helping customers. Position: Call Center Representative Pay: $15/hour Schedule: Monday - Friday 9am-6pm, Rotating Saturdays *Must be open to working on Saturdays. **This is a temp to hire position. Apply now for immediate consideration!salary: $16 - $16 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High` SchoolResponsibilities Delivers exceptional customer service while answering phones, e-mailing or on-line chatting with customers and responding to customer inquiries and complaints. Responds to customer inquiries and requests adhering to defined customer service standards. Researches required information using accessible resources. Handles and resolves customer complaints regarding product sales to customer service problems. Provides customers with the organization’s service and product information. Identify and escalate priority issues and reporting to leadership to ensure visibility and timely resolution of issues. Routes inbound calls to the appropriate resources. Follows up on complicated customer calls where required. The essential functions of this role include:working weekendsSkillsActive ListeningTelephone EtiquetteTyping SkillsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • plano, texas (remote)
    • temp to perm
    • $17 - $19 per hour
    Do you have experience with processing claims? Are you knowledgeable in the revenue cycle field?  We are currently recruiting for a temporary to permanent opportunity at a leading global healthcare company. MUST have insurance collections/follow-up experience collecting from insurance companies and processing claims denials.salary: $17 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is contract to permanent based on performance/attendance. Candidate MUST have 3+ years of insurance collections/follow-up experience. Someone that has been collecting from patients would not be applicable as it is different. They would need to be collecting from insurance companies. Candidate needs to have the ability to identify and respond to payer denial trends. The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. The essential functions of this role include:working in a smoke free environmentSkillsMedical Billing - DenialsClaimsClaims ProcessingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you have experience with processing claims? Are you knowledgeable in the revenue cycle field?  We are currently recruiting for a temporary to permanent opportunity at a leading global healthcare company. MUST have insurance collections/follow-up experience collecting from insurance companies and processing claims denials.salary: $17 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesPosition is contract to permanent based on performance/attendance. Candidate MUST have 3+ years of insurance collections/follow-up experience. Someone that has been collecting from patients would not be applicable as it is different. They would need to be collecting from insurance companies. Candidate needs to have the ability to identify and respond to payer denial trends. The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. The essential functions of this role include:working in a smoke free environmentSkillsMedical Billing - DenialsClaimsClaims ProcessingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $20.20 - $20.67 per hour
    NEW OPENING!  Randstad is searching for candidates with experience in Medical Denials that are interested in joining a growing hospital system in the heart of Dallas, Texas! If you have experience in working with medical denials and are interested in a contract to hire position with weekly pay, competitive benefits and opportunity for growth, we encourage you to apply now! Please complete our brief screening questions and schedule an interview with one of our recruiters at a time that best fits your schedule.  salary: $20.2 - $20.67 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesAs a Technical Denials Specialist you will assist with: Contacting payers, via website, phone and/or correspondence, regarding reimbursement of unpaid accounts over thirty (30) days or more, also researching and following up on denials and requests for additional information. Performs payment validation by utilizing internal and/or external resources to ensure proper reimbursement. Reviews, research and appeal partially denied claims for reconsideration. Responsible for contacting patients to gain additional information required to resolve an outstanding insurance balance. Functions as resource person for departmental personnel to answer questions and assists with problem resolution. SkillsMedical Appeals (1 year of experience is required)Denials Investigations (1 year of experience is required)Denials Management (1 year of experience is preferred)EOB StatementsReceiving Incoming CallsMedical Billing - DenialsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    NEW OPENING!  Randstad is searching for candidates with experience in Medical Denials that are interested in joining a growing hospital system in the heart of Dallas, Texas! If you have experience in working with medical denials and are interested in a contract to hire position with weekly pay, competitive benefits and opportunity for growth, we encourage you to apply now! Please complete our brief screening questions and schedule an interview with one of our recruiters at a time that best fits your schedule.  salary: $20.2 - $20.67 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesAs a Technical Denials Specialist you will assist with: Contacting payers, via website, phone and/or correspondence, regarding reimbursement of unpaid accounts over thirty (30) days or more, also researching and following up on denials and requests for additional information. Performs payment validation by utilizing internal and/or external resources to ensure proper reimbursement. Reviews, research and appeal partially denied claims for reconsideration. Responsible for contacting patients to gain additional information required to resolve an outstanding insurance balance. Functions as resource person for departmental personnel to answer questions and assists with problem resolution. SkillsMedical Appeals (1 year of experience is required)Denials Investigations (1 year of experience is required)Denials Management (1 year of experience is preferred)EOB StatementsReceiving Incoming CallsMedical Billing - DenialsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $17 per hour
    This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation. After working two months on-site at the Downtown Dallas contact center, Specialists will have the chance to transition to be 100% remote/work from home afterwards. Equipment will be provided. This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High` SchoolResponsibilities·         Answer incoming calls and emails from patients, family members, and external parties. ·         Register new patients, schedule and confirm medical appointments, and answer general inquiries. ·         Verify insurance coverage or determine patient’s self-pay responsibility.SkillsBasic Computer SkillsCall CenterAppointment SchedulingCall Center SupportTelephone EtiquetteQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation. After working two months on-site at the Downtown Dallas contact center, Specialists will have the chance to transition to be 100% remote/work from home afterwards. Equipment will be provided. This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High` SchoolResponsibilities·         Answer incoming calls and emails from patients, family members, and external parties. ·         Register new patients, schedule and confirm medical appointments, and answer general inquiries. ·         Verify insurance coverage or determine patient’s self-pay responsibility.SkillsBasic Computer SkillsCall CenterAppointment SchedulingCall Center SupportTelephone EtiquetteQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • round rock, texas
    • temp to perm
    • $17 per hour
    This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation. After working two months on-site at the Round Rock contact center, Specialists will have the chance to transition to be 100% remote/work from home afterwards. Equipment will be provided. This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High` SchoolResponsibilities·         Answer incoming calls and emails from patients, family members, and external parties. ·         Register new patients, schedule and confirm medical appointments, and answer general inquiries. ·         Verify insurance coverage or determine patient’s self-pay responsibility.SkillsTelephone EtiquetteBasic Computer SkillsCall Center SupportCall CenterQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation. After working two months on-site at the Round Rock contact center, Specialists will have the chance to transition to be 100% remote/work from home afterwards. Equipment will be provided. This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High` SchoolResponsibilities·         Answer incoming calls and emails from patients, family members, and external parties. ·         Register new patients, schedule and confirm medical appointments, and answer general inquiries. ·         Verify insurance coverage or determine patient’s self-pay responsibility.SkillsTelephone EtiquetteBasic Computer SkillsCall Center SupportCall CenterQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $19 - $21 per hour
    HOT Position! Don't miss out on this opportunity with a competitive hospital system right in the heart of Dallas. This role offers competitive wages with ample opportunity for growth. Randstad is searching for experienced Medical Customer Account Representatives who are interested in a contract to hire position. As a Randstad employee, our benefits include: WEEKLY pay Medical, Dental and Vision insurance  Employee perks and discounts Take the next steps towards your new career and apply now to schedule an interview with one of our recruiters!  salary: $19 - $21 per hourshift: Firstwork hours: 8 PM - 5 PMeducation: High` SchoolResponsibilitiesEssential Functions: Receiving and resolving incoming telephone inquiries to include taking credit card payments and posting them in the EPIC system.  Setting up monthly credit card payments, updating patient demographics and adding/correcting insurance information/registration.  Ensuring telephone calls are answered in a friendly and timely manner and escalating calls as needed.  Documenting all actions taken on accounts in the system account notes to ensure all prior actions are noted and understood by others. SkillsEHR/EpicAccount ReconciliationCustomer RelationsInbound Call Center (2 years of experience is preferred)Patient Financial ServicesQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    HOT Position! Don't miss out on this opportunity with a competitive hospital system right in the heart of Dallas. This role offers competitive wages with ample opportunity for growth. Randstad is searching for experienced Medical Customer Account Representatives who are interested in a contract to hire position. As a Randstad employee, our benefits include: WEEKLY pay Medical, Dental and Vision insurance  Employee perks and discounts Take the next steps towards your new career and apply now to schedule an interview with one of our recruiters!  salary: $19 - $21 per hourshift: Firstwork hours: 8 PM - 5 PMeducation: High` SchoolResponsibilitiesEssential Functions: Receiving and resolving incoming telephone inquiries to include taking credit card payments and posting them in the EPIC system.  Setting up monthly credit card payments, updating patient demographics and adding/correcting insurance information/registration.  Ensuring telephone calls are answered in a friendly and timely manner and escalating calls as needed.  Documenting all actions taken on accounts in the system account notes to ensure all prior actions are noted and understood by others. SkillsEHR/EpicAccount ReconciliationCustomer RelationsInbound Call Center (2 years of experience is preferred)Patient Financial ServicesQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san antonio, texas (remote)
    • temp to perm
    • $14 - $16 per hour
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY! Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -Must have 1 year or more experience working in an office setting, call center, or customer service position -MS office knowledge -Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously) -Ability to retain information and apply knowledge SkillsActive Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY! Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -Must have 1 year or more experience working in an office setting, call center, or customer service position -MS office knowledge -Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously) -Ability to retain information and apply knowledge SkillsActive Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san antonio, texas (remote)
    • temp to perm
    • $14 - $16 per hour
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Must have 1 year or more experience working in an office setting, call center, or customer service position-MS office knowledge-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)-Ability to retain information and apply knowledge Skills Active Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    **This position is remote based with some in office requirements therefore you must reside in San Antonio, TX or within 70 miles of the city to be considered** Interested in working for a company that offers weekly pay, health insurance, luxury of working from home and earning a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!Pay Rate: $14.00 p/hr - $16.00 p/hr Bonus - $1,000 paid out after 3 months! Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-6:30pm.  Your shift will be 40 hours weekly, 8hrs daily between this time frame.  They are also closed on all government holidays!  Location:  remote based (must have direct connect internet capabilities) Seeking a position with guaranteed 40 hours a week with opportunity for OT!! Then here it is!salary: $14 - $16 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: No Degree RequiredResponsibilities- Responding to telephone inquiries and complaints using standard scripts and procedures - Gathering information, researching/resolving inquiries and logging customer calls - Communicating appropriate options for resolution in a timely manner - Informing customers about services available and assessing customer need - Maintaining customer records by updating account information - Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Must have 1 year or more experience working in an office setting, call center, or customer service position-MS office knowledge-Computer skills (ability to use dual monitor screens, navigate through multiple tabs simultaneously)-Ability to retain information and apply knowledge Skills Active Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Typing Skills (1 year of experience is required)Basic Software Skills (1 year of experience is required)Basic Computer Skills (1 year of experience is required)Customer Service (1 year of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $17 per hour
     Do you have a passion for customer support and thrive working in a fast paced, constantly changing environment?   If so this role may be perfect for you!   We are currently looking to fill multiple healthcare customer support roles for a large healthcare system in Dallas. The ideal candidates will have experience in call center support, healthcare, and data entry.   Schedule: Onsite training with the potential to go remote after 8 weeks if performance is met. Must be able to work hours between 7 a.m. and 7 p.m. Must be able to commute to Dallas, TX.    If you are interested, apply today and send your resume with "Patient Services" as the subject line to: amy.mcarthur@randstadusa.com  This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Responds to and resolves routine inquiries, patient feedback and concerns through inbound phone calls and electronic Chat requests. This position ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution. Provides accurate, valid and complete information to customers by using the right methods and tools. The candidate will identify caller information and coordinate immediate triage using good telephone etiquette, listening skills and empathy. Works collaboratively with providers, clinical staff and other departments to ensure patients’ needs are met. Responsible for identifying and escalating priority issues for resolution. Documents all customer contacts within the Customer Relationship Management System and accurately processes various documents to ensure optimal service. Forwards messages on behalf of patients, caregivers and healthcare professionals to clinic administrative and provider staff. The essential functions of this role include:working in a smoke free environmentSkillsCall CenterCommunicationPatient SupportCustomer ServiceHealthcareData EntryQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Do you have a passion for customer support and thrive working in a fast paced, constantly changing environment?   If so this role may be perfect for you!   We are currently looking to fill multiple healthcare customer support roles for a large healthcare system in Dallas. The ideal candidates will have experience in call center support, healthcare, and data entry.   Schedule: Onsite training with the potential to go remote after 8 weeks if performance is met. Must be able to work hours between 7 a.m. and 7 p.m. Must be able to commute to Dallas, TX.    If you are interested, apply today and send your resume with "Patient Services" as the subject line to: amy.mcarthur@randstadusa.com  This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Responds to and resolves routine inquiries, patient feedback and concerns through inbound phone calls and electronic Chat requests. This position ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution. Provides accurate, valid and complete information to customers by using the right methods and tools. The candidate will identify caller information and coordinate immediate triage using good telephone etiquette, listening skills and empathy. Works collaboratively with providers, clinical staff and other departments to ensure patients’ needs are met. Responsible for identifying and escalating priority issues for resolution. Documents all customer contacts within the Customer Relationship Management System and accurately processes various documents to ensure optimal service. Forwards messages on behalf of patients, caregivers and healthcare professionals to clinic administrative and provider staff. The essential functions of this role include:working in a smoke free environmentSkillsCall CenterCommunicationPatient SupportCustomer ServiceHealthcareData EntryQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas
    • temp to perm
    • $17 per hour
    A trusted client of Randstad's is seeking Contact Center Specialists to join their team. This position is with a large healthcare system in Dallas. Schedule: Onsite training with the potential to go remote after 8 weeks if performance is met. ust be able to work hours between 7 a.m. and 7 p.m. If you are interested, apply today and send your resume with "Patient Services" as the subject line to: megan.perri@randstadusa.com This role requires employees to be fully vaccinated against COVID-19 as a condition of employment, subject to a valid medical or religious accommodation.  salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Responds to and resolves routine inquiries, patient feedback and concerns through inbound phone calls and electronic Chat requests. This position ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and resolution. The CCS provides accurate, valid and complete information to customers by using the right methods and tools. The candidate will identify caller information and coordinate immediate triage using good telephone etiquette, listening skills and empathy. Works collaboratively with providers, clinical staff and other departments to ensure patients’ needs are met. Responsible for identifying and escalating priority issues for resolution. Documents all customer contacts within the Customer Relationship Management System and accurately processes various documents to ensure optimal service. Forwards messages on behalf of patients, caregivers and healthcare professionals to clinic administrative and provider s