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13 computer and mathematical occupations jobs found in Minnesota

Lead &amp; Inspire: Guide and mentor a large, global 24x7 client services organization, fostering a culture of accountability, collaboration, and service excellence.
Drive Service Excellence: Define, implement, and enforce rigorous service standards (KPIs, SLAs). Ensure consistent, high-quality service delivery worldwide.
Optimize &amp; Scale: Continuously improve client service processes, workflows, and tools for maximum efficiency, quality, and scalability. Master resource management to meet fluctuating client demands.
Build Winning Teams: Champion talent development &ndash; identify, nurture, and retain top performers. Create clear career paths and partner with recruiting to attract elite talent.
Collaborate Strategically: Forge strong partnerships across departments (Sales, Technology, Operations) to ensure alignment and drive shared success.
Own Client Success: Oversee key client relationships and act as the senior escalation point for critical issues, ensuring effective resolution and proactive problem-solving.
Shape Strategy: Leverage deep eDiscovery expertise to inform service strategy, adapt to market trends, and advise executive leadership.

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