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3 jobs found in columbus, ohio

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    • columbus, ohio (remote)
    • temporary
    • $17 per hour
    Are you looking to use your customer service experience in a new Call Center position? This client is Hiring Now!  The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. If this position interests you, apply today! REMOTE but must be located in OH. salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilities Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.  SkillsCall Center Call CenterCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you looking to use your customer service experience in a new Call Center position? This client is Hiring Now!  The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. If this position interests you, apply today! REMOTE but must be located in OH. salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilities Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.  SkillsCall Center Call CenterCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • columbus, ohio (remote)
    • temp to perm
    • $18 - $19 per hour
    Would like you like to get your foot in the door with a Fortune 100 Financial Services Organization headequarted in Columbus, OH? If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!    Start date - August 22nd Hours - Reps are scheduled 8 hour shiftswithin CORE Business Hours of 8 am - 11 pm M - F & 9 am - 6 pm Sat  ( MUST have open availability )  Will consider 100% remote candidates Weekly pay + Benefits available ( Health, Vision, Dental, 401k ) Temp to Hire role ( on average contractors are converted to full time associates in 6 - 9 months )No certifications are required prior to being converted into a full time associate. Once converted you must complete the SIE and then the company will sponsor the Finra Series 6 certification within 90 - 120 days  salary: $18 - $19 per hourshift: First, SecondCore hours: 8 AM - 11 PM M - F & 9 AM - 6 PM SATEducation: BachelorResponsibilitiesReceive and respond to incoming calls from investment professionals and customers on multiple financial topics ranging from taxes, withdrawals, benefits, 401k product features, costs, loans, premiums, payment schedules, etc.   Interpret and apply all changes and enhancements to new and old products   Cross-sells unfamiliar product line to support strategy of all business lines meeting goals   Identifies the root cause to proactively offer consultative expertise and uncover the unstated need   Maintains a documented record of conversations to best learn from customers   Utilizes virtual technology and social media to enhance customer, financial advisor, and agent experience   Follows all rules and regulations to ensure compliance.Have a consultative sales aptitude and enjoy interacting with customers and helping others   Highly engaged, grateful, and humble attitude   Excellent verbal and written communication   Proficiency with computers and common office softwareThe essential functions of this role includeSkills Customer ServiceMicrosoft OfficePhonesUpsellingProblem SolvingAttention to detailTime ManagementAnalysisVerbal CommunicationInvestment Management401KRetirement planningFinancial ServicesCRMEmpathyAdapting to ChangeActive Listening Qualifications High School Diploma or GED Completed Associates or Bachelors in Communications, Business Administration, Finance, Economics, OR a similar discipline Years of experience: 2 years customer service: retail, sales, or hospitality Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Would like you like to get your foot in the door with a Fortune 100 Financial Services Organization headequarted in Columbus, OH? If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!    Start date - August 22nd Hours - Reps are scheduled 8 hour shiftswithin CORE Business Hours of 8 am - 11 pm M - F & 9 am - 6 pm Sat  ( MUST have open availability )  Will consider 100% remote candidates Weekly pay + Benefits available ( Health, Vision, Dental, 401k ) Temp to Hire role ( on average contractors are converted to full time associates in 6 - 9 months )No certifications are required prior to being converted into a full time associate. Once converted you must complete the SIE and then the company will sponsor the Finra Series 6 certification within 90 - 120 days  salary: $18 - $19 per hourshift: First, SecondCore hours: 8 AM - 11 PM M - F & 9 AM - 6 PM SATEducation: BachelorResponsibilitiesReceive and respond to incoming calls from investment professionals and customers on multiple financial topics ranging from taxes, withdrawals, benefits, 401k product features, costs, loans, premiums, payment schedules, etc.   Interpret and apply all changes and enhancements to new and old products   Cross-sells unfamiliar product line to support strategy of all business lines meeting goals   Identifies the root cause to proactively offer consultative expertise and uncover the unstated need   Maintains a documented record of conversations to best learn from customers   Utilizes virtual technology and social media to enhance customer, financial advisor, and agent experience   Follows all rules and regulations to ensure compliance.Have a consultative sales aptitude and enjoy interacting with customers and helping others   Highly engaged, grateful, and humble attitude   Excellent verbal and written communication   Proficiency with computers and common office softwareThe essential functions of this role includeSkills Customer ServiceMicrosoft OfficePhonesUpsellingProblem SolvingAttention to detailTime ManagementAnalysisVerbal CommunicationInvestment Management401KRetirement planningFinancial ServicesCRMEmpathyAdapting to ChangeActive Listening Qualifications High School Diploma or GED Completed Associates or Bachelors in Communications, Business Administration, Finance, Economics, OR a similar discipline Years of experience: 2 years customer service: retail, sales, or hospitality Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dublin, ohio (remote)
    • permanent
    • $45,000 per year
    Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an organization recognized by Forbes as One of America's Top Employers and Business Insurance as A Best Place to Work?   Randstad is seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA. This position is a permanent placement (direct hire) in a full time remote capacity with our client and is ideal for those interested in joining a highly collaborative environment that truly fosters employee growth!  Responsibilities: Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customersProcess policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.The work schedule will vary. However, you can expect to work a shift between the below hours of operation (in Eastern Time). You will work 7.75 hour shifts, 5 days a week. Hours are Monday through Friday, with working a rotating Saturday.8:00 am through 9:30 pmMust possess a Property & Casualty License or PL License Skills: Active ListeningInsuranceAdapting to ChangeLicensingpersonal lines licenseCall Center SupportCustomer ServiceSales SupportProperty and Casualty License (2 years of experience is preferred) Qualifications: Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an organization recognized by Forbes as One of America's Top Employers and Business Insurance as A Best Place to Work?   Randstad is seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA. This position is a permanent placement (direct hire) in a full time remote capacity with our client and is ideal for those interested in joining a highly collaborative environment that truly fosters employee growth!  Responsibilities: Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customersProcess policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.The work schedule will vary. However, you can expect to work a shift between the below hours of operation (in Eastern Time). You will work 7.75 hour shifts, 5 days a week. Hours are Monday through Friday, with working a rotating Saturday.8:00 am through 9:30 pmMust possess a Property & Casualty License or PL License Skills: Active ListeningInsuranceAdapting to ChangeLicensingpersonal lines licenseCall Center SupportCustomer ServiceSales SupportProperty and Casualty License (2 years of experience is preferred) Qualifications: Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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