We are seeking a dedicated Medical Receptionist responsible for ensuring a seamless process at the lab for our patients. This vital role involves the review of all patients' lab orders and providing clear, comprehensive instructions for collections and directions to lab sites. The representative must demonstrate excellent customer service, particularly when navigating difficult conversations and delivering sensitive information, as patients may be upset about the change in collection procedures. Key duties include effectively redirecting patients to the correct facility and accurately answering all questions in person or via phone. This will be a contract position for approx. one - two months. salary: $15 - $19 per hourshift: Firstwork hours: 7 AM - 4 PMeducation: High SchoolResponsibilities Review all patients' lab orders for accuracy and compliance. Provide clear, detailed instructions to patients for lab collection sites Deliver excellent customer service at all times, maintaining a professional and empathetic demeanor. Handle difficult conversations and deliver instructions regarding changes to lab services or collection locations. Manage and address patient concerns Answer patient questions thoroughly and accurately regarding lab orders, collection procedures, and facility locations. Answer patient phone calls and redirect calls accordingly to the correct department SkillsGreeting CustomersGreeting PatientsMedical Secretary DutiesMedical TerminologyReceiving Incoming CallsCustomer ServiceReceptionist DutiesClerical WorkAdministrative DutiesHIPAAAnswering PhonesEHR/EpicQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.