Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc Job Description: Responsible for providing administrative support by documenting employee data changes, performance reports and communications. Qualifications: Bachelor's Degree HR Contact Center Support to include answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties as assigned. The role is more of a high caliber customer service representative and maintaining data versus a typical HR role Attention to detail and critical thinking skills are a mustsalary: $22.92 - $22.93 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: AssociateResponsibilitiescall center SkillsInterpersonal SkillsQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.