The Human Resource (HR) Support Specialist position reports directly to the Employee Care Manager. Our ideal candidate should possess excellent customer service and HR knowledge, with a proven ability to manage complex initiatives involving multiple stakeholders. They should have outstanding communication, problem-solving, and multitasking skills, along with excellent attention to detail and proficiency in HR systems. A passion for improving Employee Care service delivery, coupled with adaptability, confidentiality, and teamwork, is essential. This candidate is dedicated to delivering exceptional HR support and enhancing the overall employee experience in a dynamic, fast-paced environment. Must be able to work onsite in the office as needed. Qualifications: 2 plus years of Human Resouce and Employee Relations experience Must thrive in a dynamic fast-paced environment Must have excellent communication skills both verbal and written Must have intermediate to advanced level Microsoft Skills Must be comfortable working independently salary: $24 - $25 per hourshift: Firstwork hours: 9:30 AM - 7 PMeducation: High SchoolResponsibilities Handle telephonic and electronic inquiries from employees, managers, former employees, dependents, and external agencies. Provide direct resolutions or appropriately routing inquiries to relevant Operations or Shared Service departments. Respond to employee or people leader questions promptly and with empathy and accurately. Navigate multiple HR systems to identify resources to assist employees and people leaders and ensure thorough case documentation. Communicate both verbally and in writing with clarity and respect. Be comfortable in a fast-paced environment that is technology enabled. SkillsSchedulingHuman ResourcesEmployee RelationsCustomer ServiceVerbal CommunicationWritten CommunicationQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.