business systems analyst salaries in chicago, illinois

job summary: Looking for an experienced NowAssist Developer that is hands-on and owns all configuration, testing, and deployment work across the full project lifecycle. This position is 100% remote and will likely be PT (20-30 hrs p/week)    location: Telecommute job type: Solutions salary: $70 - 75 per hour work hours: 8am to 12pm education: Bachelors   responsibilities: Looking for experience NowAssist Developer that is hands-on and owns all configuration, testing, and deployment work across the full project lifecycle. Required Skills - Now Assist Skill Kit: Proven ability to build and deploy Custom GenAI Skills. You must be able to define inputs, craft sophisticated prompts, and map outputs to platform objects. Agentic AI Systems: Experience designing "Agentic" workflows-where AI agents don't just answer questions but execute multi-step tasks independently across the platform. Vector Database & RAG: Familiarity with RaptorDB and configuring Vector Providers to enable Retrieval-Augmented Generation (RAG) for localized, accurate AI responses. Job Duties - The developer is hands-on and owns all configuration, testing, and deployment work across the full project lifecycle. Environment Setup & Configuration - NowAssist plugin activation and baseline configuration in dev/test/prod instances - AI Search configuration and index tuning for ITSM data sources - Now Assist panel setup in Agent Workspace and ITSM workspace - Role and access control configuration for NowAssist features Per Use Case Deliverables (repeated for each of the 6 use cases) - Use case configuration build in dev instance per architect design specs - Prompt tuning and skill configuration documentation - Functional test results and defect log - UAT support including scenario execution and feedback remediation - Prod deployment package and release notes - Post-go-live hypercare monitoring report (2-week window per use case) Testing & Quality - Master test plan covering all 6 use cases - Regression test scripts to validate each rollout doesn't break prior use cases - AI output quality log tracking accuracy, relevance, and user feedback scores - Performance test results for AI response time under agent load Reporting & Documentation - Configuration runbook per use case (supports knowledge transfer to internal team) - Admin guide for ongoing NowAssist management post-project - Adoption and usage dashboard in ServiceNow (leveraging PA or reporting module) - Final technical handoff package including all configs, docs, and known limitations   qualifications: Now Assist Skill Kit: Proven ability to build and deploy Custom GenAI Skills. You must be able to define inputs, craft sophisticated prompts, and map outputs to platform objects. Agentic AI Systems: Experience designing "Agentic" workflows-where AI agents don't just answer questions but execute multi-step tasks independently across the platform. Vector Database & RAG: Familiarity with RaptorDB and configuring Vector Providers to enable Retrieval-Augmented Generation (RAG) for localized, accurate AI responses. Job Duties - The developer is hands-on and owns all configuration, testing, and deployment work across the full project lifecycle. Environment Setup & Configuration - NowAssist plugin activation and baseline configuration in dev/test/prod instances - AI Search configuration and index tuning for ITSM data sources - Now Assist panel setup in Agent Workspace and ITSM workspace - Role and access control configuration for NowAssist features Per Use Case Deliverables (repeated for each of the 6 use cases) - Use case configuration build in dev instance per architect design specs - Prompt tuning and skill configuration documentation - Functional test results and defect log - UAT support including scenario execution and feedback remediation - Prod deployment package and release notes - Post-go-live hypercare monitoring report (2-week window per use case) Testing & Quality - Master test plan covering all 6 use cases - Regression test scripts to validate each rollout doesn't break prior use cases - AI output quality log tracking accuracy, relevance, and user feedback scores - Performance test results for AI response time under agent load Reporting & Documentation - Configuration runbook per use case (supports knowledge transfer to internal team) - Admin guide for ongoing NowAssist management post-project - Adoption and usage dashboard in ServiceNow (leveraging PA or reporting module) - Final technical handoff package including all configs, docs, and known limitations The GenAI Stack Now Assist Skill Kit: Proven ability to build and deploy Custom GenAI Skills. You must be able to define inputs, craft sophisticated prompts, and map outputs to platform objects. Agentic AI Systems: Experience designing "Agentic" workflows-where AI agents don't just answer questions but execute multi-step tasks independently across the platform. Vector Database & RAG: Familiarity with RaptorDB and configuring Vector Providers to enable Retrieval-Augmented Generation (RAG) for localized, accurate AI responses. Pro-Code Mastery ServiceNow IDE: Deep proficiency in the latest VS Code-based ServiceNow IDE for managing source control and complex JavaScript development. Advanced Scripting: Mastery of server-side (Script Includes, Business Rules) and client-side scripting, specifically the ability to audit and refactor AI-generated code for performance and security. IntegrationHub & Spoke Generator: Expert-level skill in creating custom spokes and using the Spoke Generator to connect third-party LLMs (OpenAI, Azure, Gemini) to ServiceNow. Strategic & Architectural Skills AI Governance & Guardrails: Ability to implement content filtering and toxicity checks to ensure AI outputs comply with corporate and legal standards (e.g., GDPR, HIPAA). Model Management: Experience evaluating when to use the native ServiceNow LLM versus external "Bring Your Own LLM" (BYOLLM) solutions for specific use cases. Performance Tuning: Ability to optimize AI latency and "token-efficient" prompting to reduce operational costs and improve user experience. Experience: 3+ years of ServiceNow Development + at least 1-2 years of hands-on Generative AI implementation. Core Certifications: CAD (Certified Application Developer) CAS (Certified Implementation Specialist) in at least two modules (e.g., ITSM, HRSD, or CSM). AI Certifications: Now Assist for Creator Professional Generative AI Fundamentals Now Assist Implementation Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

job summary: We are seeking a Sr Software Engineer with 8+ years of overall experience and a minimum of 3 years experience using Golang to design, develop, and maintain scalable backend systems. In this role, you will create efficient system architectures using Golang and MySQL, containerize applications with Docker, and deploy solutions on Amazon Web Services (AWS). You will be engaged in API design and microservices development to build robust, flexible systems.    location: Telecommute job type: Contract salary: $58.84 - 68.84 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Golang: Proficiency in Go to develop efficient, scalable backend services.MySQL: Experience in designing, managing, and optimizing relational databases to support data-intensive applications.System Design and Architecture: Ability to architect complex systems with scalability, reliability, and performance in mind.Docker: Expertise in containerizing applications to streamline development, testing, and deployment workflows.Amazon Web Services (AWS): Hands-on experience with AWS for deploying, managing, and scaling cloud-based applications.API Design & Microservices Architecture: Strong background in designing robust APIs and developing modular microservices for flexible system integration.Version Control: Proficiency in Git or similar systems for effective source code management.Agile Methodologies: Experience working within Agile or Scrum frameworks to iteratively develop and deliver high-quality software.Security Best Practices: Knowledge of implementing security measures in both code and infrastructure to protect applications from vulnerabilities.Teamwork and Communication: Ability to collaborate effectively with diverse teams and communicate technical concepts clearly   qualifications: PHP: Additional experience with PHP for legacy system integration or web development tasks. Healthcare/Payment Industry Experience: Familiarity with the healthcare or payment domains to better understand industry-specific challenges. HIPAA, PII, and PCI DSS Standards: Understanding of regulatory requirements for protecting sensitive data in healthcare and finance. Infrastructure as Code: Experience with tools and practices for automating infrastructure provisioning and management, such as Terraform or CloudFormation. #LI-KI1 #LI-Remote Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Senior Logistics Analyst role is focused on supply chain logistics analytics.  The Senior Logistics Analyst will mine and analyze data across transportation, warehousing, and 3PL operations to quantify performance gaps, size savings opportunities, and deliver clear reporting and insights that support improvement initiatives.  Hybrid (although primarily remote, in-person meetings may be helpful). Chicago area is preferred. Qualifications: Bachelor’s degree in Supply Chain, Business, Analytics, Engineering, or equivalent experience. 3+ years in logistics/supply chain analytics or related operations analytics. Advanced Excel (pivot tables, Power Query, complex formulas); able to build repeatable reports and dashboards. Advanced data analysis and problem-solving skills; ability to turn findings into clear recommendations. Clear written and verbal communication; comfortable working with cross-functional partners. Able to manage multiple requests and meet deadlines with minimal supervision. Working knowledge of transportation, warehousing, and 3PL operations. Experience working with data from ERP/TMS/WMS/EDI a huge plus Power BI and/or SQL experience (preferred). salary: $26.25 - $31.25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Perform deep-dive analyses on service issues and operational exceptions; identify root causes and quantify impact. Build report summaries and present insights based on data dumps (e.g., on-time, service/fill rate, cost per shipment/lane, accessorials, claims, detention, inventory in transit). Analyze transportation and distribution spend to identify cost drivers and savings opportunities; support freight audit variance analysis. Create 3PL and carrier scorecards to summarize trends and recommend corrective actions. Validate and size process improvement opportunities using data (e.g., appointment scheduling, EDI/ASN accuracy, shipping/receiving performance). Support business cases with scenario analysis (cost/benefit, assumptions, risks), set to track benefits. Deliver ad hoc analyses and concise, executive-ready summaries. SkillsAnalystLogisticsSupply ChainPower BuilderSQLQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.