call center sales representative salaries in charlotte, north carolina

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Sevice Inbound Call Center Associate. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a call center environment or customer service role.   salary: $20 - $23 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High` SchoolResponsibilities Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues. Follows standardized processes to complete monetary and administrative transactions. Documents and reports client feedback for process improvement efforts. Uses consultative approach to position products and services to clients. Develops basic knowledge of funds, products, and services, and of the overall Financial Services industry. Participates in special projects and performs other duties as assigned SkillsCustomer Service (1 year of experience is preferred)Customer RelationsCall CenterCustomer supportMicrosoft OfficeCall Center SupportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Our client is looking to fill several Fraud roles on their Signature Fraud team. This position is temp to perm with an established Financial Institution here in Charlotte. If you have excellent attention to detail and can operate multiple systems to perform invesitgative work, please review and apply today!  If you or anyone you know is interested in this position please send an email with your updated resume to theresa.boat@randstadusa.com & the subject "Fraud & Claims Rep - NC" salary: $20.48 - $20.48 per hourshift: Secondwork hours: 2 PM - 11 PMeducation: No Degree RequiredResponsibilities Working in the fraud & claims department, specifically working with signature fraud on customer’s debit cards Required to review notes passed along from other departments and the customer’s spending history to either confirm/deny a refund Review all details; account details, transaction details, rules & procedures before making this determination May have to make an outbound call to a customer to gather more information, but that is rare MUST HAVE previous fraud experience to apply The essential functions of this role include:working weekendsSkillsBasic Software SkillsOffice SupportFraud InvestigationActive ListeningTelephone EtiquetteBasic Computer SkillsFinancial ServicesCall CenterCustomer ServiceClaims ProcessingQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Randstad is currently working with a reputable company in efforts to fill several Work from Home Customer Service positions. Details of these positions are below. If you are interested in this position, please apply to this posting. A resume must be submitted in order to be considered for this position.Shift: Must be available between 7:00am - 7:00pm Monday - Friday and then during October & November possibility of some Saturdays!Pay:$18.00/hr.Responsibilities:   Handling incoming complex calls or outbound appointments offering compassion and empathy while using exceptional listening skills to identify customers' needs.Resolving customers’ needs related to clarification on customers' specific benefit plans or program optionsDocument all inbound and outbound calls and summarize calls in the case management system as well as adapt to and implement ongoing training as the company grows and develops in the health care consumerism industry. Requirements: 1 year customer service in the medical field, Insurance verification or high level overview of patients or customers benefit plansGood verbal and written communication skills.Dependable and able to adhere to schedule.Effective problem solving skills.Effective listening skills.Customer service orientation.Attention to details. Work from Home Equipment Requirements: Must have a laptop or desktop computer with Windows 10 or better to work remotelyUSB Headset to plug into the computerHardwired internet using an Ethernet cable Skills Telephone EtiquetteActive ListeningCustomer ServiceCall Center SupportClient Service Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.