If you are an Experienced Customer Service or Call Center Representative or Claims Processor who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for Financial Banking Call Center Reps to handle inbound phone calls, research accounts and problem solve with the customers, and handling refund/fee calls. Looking for candidates who are quick learners, adaptable, and willing to show up and show out! The Benefits of working with Randstad!: --Potential for temp to hire with the client --Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k --Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay!salary: $18 - $18 per hourshift: Firstwork hours: 8 AM - 10 PMeducation: High` SchoolResponsibilitiesSchedule: Must be available Sun-Sat between 8am-10pm with possible OT; You will work an 8-hr shift between those times and work 1 weekend day and 4 weekdays --Take inbound phone calls and responding to basic inquiries by resolving problems and providing customer that adheres to work guidelines, policies, and regulations. --Uses verbal and/or written skills to handle customer interactions. --Research to resolve more complex customer problems including communicating with other departments to answer/resolve customers' requests/issues. --Handling personal account customers (personal checking and savings accounts --Additional types of calls: dealing with fees (overdraft fees, if balance gets too low), money management claims, and potential fraud claimsSkillsActive ListeningTelephone EtiquetteEmpathyFollow-upCall CenterCall Center SupportBasic Software SkillsTyping SkillsBank RelationsQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.