learning manager salaries in new york, new york

Do you have 3 years of RECENT Call Center Manager or Supervisor experience? Are you completely comfortable with $82,000-$90,000 annually PLUS benefits? This could be the perfect opportunity for you! Qualifications Education & Experience • Bachelor’s degree in Business Administration, Healthcare Management, or a related field. • Minimum of three years of experience leading a customer success or support team in a healthcare or health insurance environment. • Proficiency in CRM tools (Salesforce preferred) and customer service technologies.  salary: $82,000 - $90,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities• Oversee daily operations of the customer support team, ensuring prompt and effective resolution of inquiries, grievances, and appeals. • Develop and implement policies and procedures to enhance efficiency and service quality. • Implement and monitor key performance indicators (KPIs) to drive service excellence. • Supervise, mentor, and develop customer support agents, fostering a culture of accountability, teamwork, continuous improvement, and high morale. • Assist in recruiting, onboarding, and training new customer support agents. • Ensure adherence to HICS, NCQA, HEDIS, and other regulatory standards in all customer interactions.The essential functions of this role include:working in a smoke free environmentSkillsCall Center Leader (3 years of experience is required)Health/Insurance background (1 year of experience is required)QualificationsYears of experience: 3 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Job Title: Junior Business Development Salary: $55k basic, $15k-20k OTESector: TechA Tech enterprise that emerged a little over ten years ago, but is now an institution across the USA, parts of Europe and Asia, is growing in multiple markets and geographies.They're looking for a sizable number of Junior Business Development Managers to come in and grow their book of business - successful candidates will be joining as part of new teams!Junior Business Development Package:Competitive salary of $55kExcellent OTE taking your earnings between $15k-20k in your first yearExcellent scope for progression to roles such as: AE, AM, Team Lead and more!401(k) contributionsPTO allowanceFull tech stack providedSuccessful candidates will possess a natural flair for engaging with people, they'll employ a consultative approach with their customers as the face and mouthpiece of the company's prestigious brand. You'll enjoy an autonomous role in which you decide your own progression based on your strengths and interests.Junior Business Development Manager Role:Acquire a comprehensive knowledge of the company, its marketplace, competitors and target clientUndertake effective territory planning and preparation - determine when and which clients/prospects to visit to ensure opportunity is capitalised uponRegularly speak to prospects over the phone and travel to client sites in order to maintain relationships, overcome objections and educate them on the company's value propositionImplement marketing and category initiatives throughout your customer baseManage and monitor the performance of sales throughout your assigned territoryClosely observe the company ethos when attending regional and national conferences, networking with existing clients in order to further business generationRequirements:A bachelor's degreePossess exceptional communication and interpersonal skillsSelf-motivated, with a strong desire to succeedConfident with good presentation skillsA strong work ethic with a positive outlookEqual Opportunity Employer Notice:Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Pareto - A Randstad company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.Applications accepted on an ongoing basis until filled.

The Learning and Development Manager creates a vibrant learning culture within the organization through the ritualization of learning activities. This role will focus on marketing learning opportunities to foster a culture of continuous growth and development.  Must be able to work ONSITE 3 days a week.   Qualifications: Bachelor's degree in Education, Human Resources, Marketing, or a related field. 5+ years of experience in learning and development, marketing, or a related role. Experience with marketing and communication strategies. Excellent project management and organizational skills. Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams and stakeholders. Preferred Qualifications: Experience with gamification and engagement strategies. Familiarity with emerging trends and technologies in learning and development. salary: $35 - $39.57 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesLearning Marketing: Develop and implement marketing strategies to promote learning programs and initiatives. Create engaging and informative content to highlight the benefits of learning opportunities. Utilize various communication channels (e.g., intranet, email, social media) to reach and motivate employees to focus on personal growth and development. Track and analyze the effectiveness of marketing campaigns to continuously improve engagement. Learning Ritualization: Design and implement learning rituals and routines that integrate learning into the daily work life of employees. Encourage regular participation in learning activities through gamification, challenges, and recognition programs. Create a sense of community around learning by leveraging the value of Proximity. For example by organizing learning circles, book clubs, and peer-to-peer learning sessions. Monitor and evaluate the impact of learning rituals on employee engagement and development. Learning Projects: Lead and manage learning projects from conception to completion. Collaborate with cross-functional teams to identify enterprise learning needs and develop enterprise solutions. Ensure learning projects are aligned with business strategy and deliver measurable outcomes. Provide regular updates and reports on project progress to stakeholders. Learning Culture Development: SkillsMarketingLearning and DevelopmentMarketing LearningProject ManagementMarketing CommunicationsQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.