We are seeking a professional and enthusiastic individual to manage incoming calls and electronic requests from patients and family members. As the first point of contact, you will be responsible for registering new patients, scheduling healthcare appointments, and resolving inquiries to ensure a seamless healthcare experience. These are temp to hire positons Onsite for first 2 weeks, then remote - must reside in Dallas area Hours: M-F, hours may vary up until 10pm CST Pay Rate: depending on position, can be $15-17.50/hr Must have previous Healthcare customer service experience. Please send your resume to courtney.mercier@randstadusa.com for next steps!salary: $15 - $17.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Patient Registration: Ensure accurate and timely registration of new patients into the electronic medical record (EMR) system. Financial Coordination: Verify insurance coverage, determine self-pay responsibilities, and provide cost estimates. Coordinate with financial counselors when necessary. Appointment Scheduling: Schedule healthcare visits and ancillary tests according to physician orders and clinic guidelines. Communication: relay appointment details, preparation instructions, and necessary paperwork to patients. Draft clerical and clinical messages for administrative and provider staff. Issue Resolution: Calmly handle upset callers, troubleshoot problems, and escalate priority issues. Triage Support: Identify emergent patient situations and coordinate immediate triage based on provided information. SkillsActive ListeningFollow-upTelephone EtiquetteGreeting PatientsHIPAAAppointment SchedulingMedicare ComplianceCall CenterHealthcareMedical SoftwareQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.