public relations representative

We are seeking a motivated and detail-oriented Entry-Level Customer Service Representative (CSR) to be the first point of contact for our valued customers, healthcare providers, and partners. The ideal candidate is an excellent communicator with a passion for helping others. This role will handle inbound and outbound communications via phone and email while also providing essential administrative and office support. This is a fantastic opportunity to start your career in the pharmaceutical industry in a supportive and professional environment. If you are interested, please send your resume to jenn.eng@randstadusa.com or apply to this posting today for immediate consideration!salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Customer Communication: Professionally handle a high volume of incoming calls and emails from patients, healthcare professionals, and sales representatives. Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction and resolve inquiries effectively. Issue Resolution: Address customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Escalate unresolved issues to the appropriate internal teams or management. Office & Administrative Support: Perform general office duties, including data entry, filing, processing mail, and managing correspondence. Maintain and update customer records and databases with precision and confidentiality. Assist with the preparation of reports and other administrative tasks as needed. Support the sales and marketing teams with basic clerical duties. Skills Follow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCustomer ServiceIndustry RepresentativeCall Center SupportCustomer RelationsCustomer Relationship ManagementCustomer supportPhonesEmails Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a confident communicator who excels at building relationships? Do you have a knack for turning interest into a sale? If so, we want you on our team! As a Customer Service Representative, you’ll be the go-to person for helping our customers troubleshoot issues and protect their Whirlpool appliances or with extended service plans. You'll work directly with customers explaining the benefits and value of our coverage options, ensuring they feel confident and supported in their decisions.   What you bring to the table: A friendly and approachable attitude that builds customer trust An ability to negotiate and diffuse escalated consumer interactions by demonstrating soft skills and issue ownership Sales experience (preferably, but if you’re a natural talker and an objective thinker, we’re game to train you) Active listening and patience while working with frustrated or confused customers, especially if the issue is complicated A great phone presence and the ability to confidently explain and sell products, turning “I don’t know” into “Wow, that’s a great deal!” Great computer skills - you’re a multi-screen, multi-system navigational expert Perks of the gig: Competitive salary and opportunity for commission for hitting your sales goals, based on individual performance and business needs Onsite work in a fun, collaborative office environment (yep, no more remote calls – it's time to get social with your coworkers!) The chance to become an expert in extended service plans and appliance care—because who doesn’t want to know how to fix all the thi salary: $14.49 - $14.5 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High SchoolResponsibilities Answer inbound calls from curious folks who want to make sure they’re covered for the long haul or are looking to resolve an appliance-related issue Offer troubleshooting assistance to customers experiencing appliance difficulties Build relationships with customers and ensure they understand the value of the extra protection while explaining the value of the service plans and answering any questions customers may have Minimum Requirements:  Must be available to work a 40-hour schedule High School Diploma/GED Intermediate computer skills At least 1 year of customer service experience Functioning smartphone for multi-factor authentication Thanks for taking the first step in starting your career with Whirlpool, we look forward to reviewing your application. We have multiple steps in our process. If you are selected to move forward, you will be contacted via email. SkillsActive ListeningTelephone EtiquetteCall Center SupportInterpersonal SensitivityCustomer supportEmpathyCustomer ServiceCustomer RelationsBasic Computer SkillsBasic Software SkillsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you passionate about delivering excellent customer experiences? Our client is looking for a Customer Service Representative I to join their team and be the frontline support for our valued customers. In this role, you'll assist with a variety of inquiries, provide helpful solutions, and ensure customer satisfaction across multiple communication channels. Location: Torrance, CA - Onsitesalary: $19 - $20.33 per hourshift: Firstwork hours: 7 AM - 4 PMeducation: High SchoolResponsibilities Respond promptly and professionally to customer inquiries via phone, email, or chat Identify and assess customer needs to provide accurate information or resolutions Process orders, returns, and exchanges with speed and accuracy Troubleshoot product or service-related issues and escalate complex concerns as needed Accurately update and maintain customer records in CRM systems Follow up with customers to ensure satisfaction and issue resolution Stay up to date on products, services, pricing, and promotions Collaborate with internal departments (sales, marketing, operations) to address customer needs Preferred Skills: Experience with ticketing systems (e.g., Zendesk, Freshdesk) Familiarity with upselling or cross-selling techniques Comfort with adapting to new technologies and learning new software SkillsFollow-upTelephone EtiquetteBasic Computer SkillsTicketing SystemCustomer ServiceCUSTOMER ORDERS/SALESCustomer supportCRMQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.