Are you a problem-solver who thrives on building relationships? Randstad's Client in Melville, NY is looking for a dedicated and organized Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional support and ensuring a smooth customer experience. The ideal candidate will have great communication skills and a knack for problem-solving.If you are interested, please apply today or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $23 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Client Communication: Serve as the main contact for clients via phone and email, addressing inquiries and resolving issues promptly and professionally Order Management: Accurately process customer orders, enter data into our system, and follow up to ensure timely fulfillment Logistics & Updates: Provide clients with regular updates on their orders, including shipment tracking and delivery status Relationship Building: Develop and maintain relationships with clients to foster loyalty and trust Problem Resolution: Proactively identify and resolve any issues related to orders, shipments, or product information Documentation: Maintain detailed and accurate records of all customer interactions, orders, and inquiries Team Collaboration: Work closely with our sales, production, and shipping departments to meet customer needs and improve overall service SkillsFollow-upActive ListeningTelephone EtiquetteERPAdapting to ChangeCRMTyping SkillsBasic Software SkillsBasic Computer SkillsCustomer ServiceIndustry RepresentativeCall Center SupportClient ServiceCustomer supportPhonesData EntryEmailsCustomer Relationship ManagementInterpersonal SensitivityQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.