secretary (bilingual)

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a customer service representative and is fluent in Spanish. 100% ON SITE M-F 8:30am-5pm  salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities Support customers with inquiries on financial products and services.  Identify ways to improve customer experience within established procedures.  Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.  Escalate questions and issues to more experienced representatives. SkillsSpanishWritten CommunicationVerbal CommunicationProblem SolvingTelephone EtiquetteActive ListeningAdapting to ChangeBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a customer service representative and is fluent in Spanish. 100% ON SITE M-F 8:30am-5pm Please send your most updated resume to karen.corona@randstadusa.com and include "Contact Agent- Charlotte" in your subject line. salary: $18 - $19 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: High SchoolResponsibilities Support customers with inquiries on financial products and services. Identify ways to improve customer experience within established procedures. Perform routine customer support tasks by responding to and resolving customer inquiries and complaints. Escalate questions and issues to more experienced representatives. Skills SpanishWritten CommunicationVerbal CommunicationProblem SolvingTelephone EtiquetteActive ListeningAdapting to ChangeBasic Computer Skills Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Randstad Staffing is currently screening candidates to work onsite in Western San Antonio TX as a Call Center (Banking Credit Card Disputes) specialist handling up to 50 calls per shift disputing purchases on customer accounts. Candidates must be able to speak in English and Spanish to support customers over the phone in Spanish. Pay: $18/hr Start: 10/30 Estimated Location: San Antonio TX 78251 (Western San Antonio) 3 month contract with possible extension/temp to hire Schedule: M-F 9:30am to 6:00pm The Benefits of Working with Randstad!: Delivering your resume directly to the hiring manager’s desk. Clients who are interested in reviewing contractors for perm opportunities. Randstad Benefits (Medical, Dental, Vision, Disability, Life/Accidental Insurance). Dedicated recruiter to walk you through the entire hiring process and support you on assignment. Weekly pay! salary: $17.99 - $18 per hourshift: Firstwork hours: 9:30 AM - 6 PMeducation: High SchoolResponsibilities Credit Card Non-Fraud team handling high volume inbound calls of about 50 per day based on volume.  Handling disputes on credit cards. No Fraud work and if you encounter fraud you will transfer to the appropriate team. Performance Objectives/Metrics Average Handle Time - 900 seconds Schedule Adherence - 95% .75 cases worked/hour SkillsResearchFraud InvestigationCall CenterCall Center SupportBanking OperationsOperationsSpanishBilingualCustomer supportCustomer ServiceQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).