secretary (bilingual)

Are you a fluent bilingual (Spanish/English) communicator who thrives in a dynamic environment? Whirlpool Consumer Services is looking for high-energy Remote Customer Service Representatives to join our fast-paced contact center team! In this vital role, you will serve as the essential bridge between our trade partners, consumers, and internal teams. Handling inbound calls, chats, and emails, you will troubleshoot issues, schedule services, and deliver top-tier support to ensure every customer has an exceptional experience.Key Responsibilities Deliver seamless, empathetic customer support in both Spanish and English across phone, chat, and email channels. Troubleshoot customer and partner issues promptly to deliver effective resolutions. Schedule service appointments and manage ongoing support requests. Maintain high engagement and quality standards in a fast-paced environment. Ideal Candidate Qualifications bilingual Proficiency: Fluent in reading, writing, and speaking both Spanish and English fluently. Relevant Experience: Previous virtual call center experience or applicable retail customer service background. Communication Skills: Excellent verbal and written communication abilities in both languages. Tech Savvy: Intermediate proficiency in a Google Workspace environment (Gmail, Sheets, Chat, Forms, etc.). Minimum Requirements High School Diploma or GED. 1–2 years of customer service experience. Must be willing to work a full-time 40-hour weekly schedule between 8:00 AM and 6:00 PM EST, Monday through Friday. Successful completion of a background check and drug screening. salary: $16.49 - $16.5 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities Scheduling service calls, researching service history, and resolving service scheduling issues Maintaining rapport with dealers/distributors/service companies and field representatives to enhance Brand Loyalty Processing part order requests Authorizing product/service refunds and reimbursements Managing written documentation of complaints Upselling service plans SkillsCall CenterTelephone EtiquetteEmpathyBasic Computer SkillsActive ListeningQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are seeking a detail-oriented and dependable bilingual Administrative Assistant to support a leading logistics and building materials company in Tampa. This role is perfect for someone with strong administrative and organizational skills who is comfortable working in a fast-paced, industrial environment. Apply today to interview with me right away!salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesKey Responsibilities • Manage day-to-day administrative functions including scheduling, answering phones, and supporting service technicians. • Process work orders, purchase orders, and invoices. • Utilize systems such as SAP (preferred), QuickBooks, or other accounting/ERP software. • Collaborate with operations and accounting teams to ensure accurate documentation and workflow. • Maintain a high level of professionalism and dependability. Qualifications • strong administrative support background. • SAP or ERP system experience a plus. • Light accounting experience preferred. • bilingual (English/Spanish) a plus. • Must be comfortable in an industrial environment. ⸻ Why You’ll Love This Role • Competitive hourly pay with potential overtime. • Temp-to-Hire opportunity with a well-established company. • Work onsite in a collaborative and supportive team environment.SkillsPurchase OrdersDecision MakingProblem SolvingAnswering PhonesScheduling AppointmentsAdministrative DutiesWorking IndependentlyQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is seeking a reliable, organized, and detail-oriented Part-Time Office Assistant to assist our client's administrative team. This position is ideal for someone looking for a predictable, recurring part-time schedule. You will serve as the welcoming face and voice of our office, handling essential daily clerical tasks that keep our operations running smoothly. Qualifications & Skills Prior experience in an office, clerical, or customer service role is a plus, but not required Excellent verbal communication skills and a professional phone etiquette Basic computer proficiency (experience with Microsoft Office/Excel/Outlook is a plus) Excellent organizational skills and attention to detail Ability to work independently and reliably adhere to the bi-weekly schedule. This position is temporary, but unsure of the end date.   Pleas apply directly to the posting for consideration.salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities Answer and route incoming phone calls in a professional, friendly manner; take accurate messages when necessary. Receive, sort, and distribute daily mail and incoming packages; prepare outgoing mail. Make copies, scan documents, and maintain organized digital and physical filing systems. Calendar management for meeting room. Assist the office team with basic data entry, typing, and other ad-hoc administrative tasks as needed. SkillsMicrosoft Office (2 years of experience is required)Customer Service (2 years of experience is preferred)Receptionist Duties (1 year of experience is required)Calendar Management (1 year of experience is required)Office Support (2 years of experience is required)Spanish (1 year of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.