Looking to get your foot in the door and start your career? Our client, a major financial services company, is looking for Inbound Customer Service Representatives to join their team in Irving. You must have customer service/call center experience. Working hours are Monday through Friday between 7am-11pm, and possible Saturday hours. salary: $16 - $17.5 per hourshift: Firstwork hours: 7 AM - 11 PMeducation: High` SchoolResponsibilities Interfaces with customers to resolve related customer service calls/queries/problems. Verifies contacts and account information. Examines customer problems and implements appropriate corrective action to respond to customer requests. Escalates queries/requests for action as appropriate to Supervisor and/or Research for immediate action. Maintains and creates logs, reports, records and files. Investigates, analyzes, coordinates and tracks complex customer issues and problems. Makes proactive efforts to determine accounts requiring close attention, identifies problems and works through to resolution. May interface with other call center customer service representatives to answer questions on process or specialized situations. Please do not call the branch or office about your application. As resumes are reviewed, if you meet the qualifications you will be contacted by the designated recruiter.The essential functions of this role include:working weekendsSkillsCall Center SupportBasic Computer SkillsCustomer ServiceTyping SkillsAdapting to ChangeQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.