When a leading provider of health systems and clinical solutions wanted to streamline prior-authorization processes and harness their data for competitive advantage, they turned to Randstad Technologies for support. Specifically, they needed to:

  • improve and mature data-governance standards, particularly around data quality and master data management
  • transform their traditional data program into a Data as a Service (DaaS) model
  • introduce a flexible delivery model that allowed for variable demand and delivery oversight governed by service level


Randstad worked closely with the client, installing seasoned healthcare data management as well as change-agent leaders to serve on the client's CIO team. After aligning on a shared vision for provider and prior-authorization information management, Randstad got to work:

  • enabling the client to address anomalies and errors 50 percent faster through enhanced data quality processes, contributing clear bottom-line value
  • eliminating legacy data silos to drive faster speed to market for onboarding new clients, which in turn allowed the client to realize revenue faster
  • giving the client a clear competitive advantage by expediting access to clinical information
  • supporting clinical outcomes with unified data sources based on best practices of healthcare modeling
  • introducing DaaS information for claims and prior-authorization processes
  • reducing overall costs, while improving the quality of data, through a revamped data-governance model


Highlights of the engagement included:

  • quickly filling all roles in support of the client's digital patient experience platform, which significantly enhanced patient accessibility
  • successfully addressing critical business needs while simultaneously conquering key technical issues in a complex and agile environment — and doing so without disrupting core day-to-day operations

Ready to see how Randstad Technologies can solve your most pressing healthcare tech pain points? Connect with us today.