Our client, a global leader in high-precision machine tool manufacturing for the aerospace and medical sectors, is seeking a high-caliber Regional Service Manager. This is a critical leadership role for a technical expert ready to move beyond "hands-on" repair into strategic management, team development, and regional P&L oversight.
We are looking for a "player-coach" who can mentor a remote team of Field Service Engineers and ensure "white-glove" service for a sophisticated Western US customer base.
location: Fullerton, California
job type: Permanent
salary: $170,000 - 180,000 per year
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Strategic Leadership: Manage, mentor, and scale a high-performing team of remote Field Service Engineers across the Western US.
Customer Advocacy: Act as the senior point of escalation for regional clients, resolving high-pressure technical issues and maintaining executive-level relationships.
Operational Excellence: Optimize dispatching, scheduling, and team utilization to maximize efficiency and regional revenue.
Financial Management: Oversee the regional service budget, driving growth through service contracts and aftermarket support.
qualifications:
- Experience level: Manager
- Minimum 10 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
