In this key position, you will be responsible for managing the billing and collections of outstanding account balances for commercial, government, and managed care payors. Working a flexible daytime shift (Monday through Friday, 7:30 AM – 4:00 PM PT), you will utilize Epic to review claims, interpret complex payor contract language, perform collection activities, and ensure expected reimbursement is fully collected. You will also issue paper claims, process appeals, submit refund requests, and proactively identify payor trends to report to leadership. If you bring at least two years of hospital billing and collections experience, strong proficiency in Epic and MS Excel, and reside in the Pacific Time Zone, this position offers an ideal environment to apply your expertise.
salary: $30.05 - $30.06 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
Position Summary:
Manage end-to-end hospital billing and collections in Epic, interpreting complex payor contracts, pursuing outstanding commercial and government accounts, and submitting paper claims, appeals, and refund requests.
Key Responsibilities:
- Execute billing and collection activities for commercial, government, and managed care payors using Epic and online resources.
- Read, interpret, and apply complex payor contract terms to calculate expected reimbursements and pursue all monies due.
- Identify, research, and report payor issues and claim trends to PFS Leadership.
- Prepare and submit paper claims, formal paper appeals, and refund requests accurately.
- Perform account collection activities using web tools and professional phone communication.
- High School Diploma, GED, or equivalent required.
- Minimum 2 years of experience in hospital billing and collections.
- Proven hands-on experience utilizing Epic for billing and collection workflows.
- strong proficiency in Microsoft Excel, Word, and Outlook.
- Proficiency in submitting paper claims, filing appeals, and processing refund requests.
- Must reside in the Pacific Time Zone (PST/PDT) and be available to start work between 6:00 AM and 9:00 AM PT.
Skills
Qualifications
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.