practice coordinator.

In this role, you will serve as the primary administrative face of the practice, managing both front-desk and back-office operations in a dynamic, fast-paced environment supporting 80 to 100 patients daily. Working closely with clinical and management teams, you will oversee patient registration, insurance authorizations, workqueues (WQs), referrals, APeX in-baskets, and customer service recovery efforts. The ideal candidate is self-reliant, detail-oriented, and excels at managing complex daily workflows with exceptional communication skills. Responsibilities: Serve as the primary administrative face of the clinic, delivering exceptional customer service and facilitating efficient operations. Manage patient registration, appointment scheduling, insurance authorizations, and workqueues (WQs) accurately and efficiently. Oversee electronic communication workflows, including APeX in-baskets, CRM messages, telephone encounters, scanning, and filing. Facilitate customer service recovery and intervention efforts to maximize patient satisfaction and clinic workflow efficiency. Collaborate closely with clinical, administrative, and management teams to prioritize daily tasks and solve operational challenges independently. Skills: APeX / Epic Systems Experience (Required) Patient Registration & Appointment Scheduling Insurance Authorizations & Workqueue (WQ) Management Exceptional Customer Service & Interpersonal Communication Time Management & Multi-tasking Skills Attention to Detail & Problem-Solving Ability

salary: $24.75 - $24.76 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

Serve as the primary administrative face of the clinic, delivering exceptional customer service and facilitating efficient operations.
Manage patient registration, appointment scheduling, insurance authorizations, and workqueues (WQs) accurately and efficiently.
Oversee electronic communication workflows, including APeX in-baskets, CRM messages, telephone encounters, scanning, and filing.
Facilitate customer service recovery and intervention efforts to maximize patient satisfaction and clinic workflow efficiency.
Collaborate closely with clinical, administrative, and management teams to prioritize daily tasks and solve operational challenges independently.




Skills

APeX / Epic Systems

Patient Registration

Appointment Scheduling

Qualifications

Years of experience: 0 years

Experience level: Experienced

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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.