Randstad is seeking an experienced SAFe Product Owner to support a high-impact digital transformation initiative for a major transportation client in Washington, DC. This role sits within a cross-functional Agile Release Train focused on enhancing customer and frontline employee experiences across in-station and onboard digital channels. The ideal candidate will bring deep Agile expertise, strong stakeholder collaboration skills, and a passion for delivering user-centric products. You'll work closely with Product Management, UX/UI Design, Architecture, and engineering teams to shape the product vision, refine backlogs, and prioritize features that improve both the customer journey and employee tools.
location: Washington, Washington, D.C.
job type: Contract
salary: $70 - 80 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
- Serve as the primary voice of the customer, maintaining and prioritizing the product backlog to reflect business goals and user value.
- Collaborate with stakeholders across business, technology, and operations to define and communicate product vision and roadmap.
- Translate business needs into clear user stories and acceptance criteria for development teams.
- Work cross-functionally with other Product Owners to ensure cohesive feature delivery across digital touchpoints.
- Participate in PI Planning and SAFe ceremonies to ensure alignment with team and train-level objectives.
- Use metrics and feedback to validate product performance, inform prioritization, and drive continuous improvement.
- Champion SAFe principles and Agile best practices throughout the product lifecycle.
- Utilize tools such as Jira, Confluence, FigJam, Jira Align, and AgilityHealth to manage requirements and delivery transparency.
qualifications:
- SAFe 6.0 Product Owner/Product Manager Certification (or 3+ years of experience in a SAFe environment)
- 5+ years as a Product Owner in Agile environments, ideally in customer-facing digital products
- Strong analytical, facilitation, and communication skills
- Familiarity with customer journey mapping, digital channel delivery, and data-driven decision making
skills:
- Excellent Written and Verbal Communication
- Strong Stakeholder Engagement Skills
- Team Collaboration and Leadership Skills
- Backlog Management and Prioritization
- Requirements Gathering and Analysis
- Strategic Thinking and Product Visioning
- Agile and SAFe Framework Expertise
- Problem Solving and Critical Thinking
- Customer-Centric Product Mindset
- Cross-Functional Team Collaboration
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
