it contingent operations specialist.

job summary:
We are seeking an IT Contingent Operations Specialist to join our team! This individual will coach, train, and assist hiring managers and vendor suppliers on standard operating procedures while managing our vendor management and applicant tracking systems. The ideal candidate provides outstanding customer service, demonstrates meticulous attention to detail, and excels at building strong relationships with both internal and external stakeholders.

 
 
location: Telecommute
job type: Contract
salary: $44 - 54 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Manage the requisition process for contingent workers using the VNDLY vendor management system.

Partner closely with hiring managers to gain a clear understanding of position requirements and effectively translate those needs to preferred suppliers.

Assist hiring managers through the candidate selection and onboarding processes. Provide ongoing operational support, including timesheet management, performance discussions with suppliers, and contractor requests.

Maintain and update all standard operating procedures for contingent workers, suppliers, and hiring managers.

Oversee supplier performance and candidate quality using a quarterly scorecard process, performance improvement plans (PIPs), and supplier optimization strategies.

Generate supplier scorecards, quarterly performance metrics, and regular reporting requests through the VNDLY vendor management system.

Manage the VNDLY system ticket management process, including resolving system defects, tracking enhancement requests, and user support.

Act as the primary point of contact for escalated issues from contractors, managers, and vendors.

Stay current with federal, state, and local laws and regulations concerning the contingent workforce.

Help develop and implement marketing materials (print, digital, graphic, and textual) to build program brand awareness for internal stakeholders and external vendors.

 
qualifications:
Bachelor's degree with a minimum of 2 years of related experience; OR an advanced degree; OR equivalent work experience.

Typically requires a minimum of 2 years of experience in the contingent workforce domain (staffing agency, corporate recruiting environment, or managed service provider).

Hands-on experience with applicant tracking systems (ATS) and vendor management systems (VMS), with prior experience in VNDLY strongly preferred.

Certified Contingent Workforce Professional (CCWP) designation is a plus.

Excellent verbal, written, and presentation skills with a high level of interpersonal capability.

Strong proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).

Strong change management, process management, and negotiation skills with the ability to manage multiple priorities with minimal supervision.

Proven reporting and analytical skills used to evaluate data and drive process improvements.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.