call center sales representative salaries in new york, new york

A Manufacturing Company in Port Washington, NY is hiring a Customer Service Representative to join their call center immediately! We are seeking experienced Customer Service professionals with office experience looking for the next step in their career. You will act as a liaison, provide product information and resolve any emerging problems that our customers might face. The best CSRs are genuinely excited to help customers and are patient, informative, and passionately communicative.  This is a temporary to hire position. If you are interested and qualified for this opportunity, please apply to this opportunity today or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $22 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Provide outstanding customer support by accurately and thoroughly responding to inbound calls, e-mail inquiries and chat in order to provide information about products and services, to take orders for part replacements, or to obtain details of complaints.  Provide and coordinate service to customers as it relates to order inquiries and entries, product/ technical support, and issue resolution.  Determine root causes to issues and develop resolution action plans based on your findings, as well as interact with other departments to help drive positive customer experiences.  Be an active listener who can show empathy and patience in a non-scripted environment  Obtain and examine all relevant information and assess validity of complaints and to resolve possible causes of failure, wrong product, etc.  Review warranty policy terms and determine whether a particular claim is covered by warranty.  Prepare shipping for returned goods.  Assists in Returns and Replacements as needed.  Provide technical assistance as necessary to customers, and utilize internal resources to find resolutions when applicable.  Communicate all grievances, improvement suggestions, and constructive criticism to Customer Support Manager  Reputation Management – Review product rating and reviews on Kraus.com and partner sites and manage/resolve customer concerns.SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeBasic Software SkillsTyping SkillsBasic Computer SkillsCustomer ServiceCall Center SupportPatient SupportClient ServiceCustomer RelationsCustomer supportCUSTOMER ORDERS/SALESPhonesEmailsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

A Manufacturing Company in Port Washington, NY is hiring a Customer Service Representative to join their call center immediately! We are seeking experienced Customer Service professionals with office experience looking for the next step in their career. You will act as a liaison, provide product information and resolve any emerging problems that our customers might face. The best CSRs are genuinely excited to help customers and are patient, informative, and passionately communicative.  If you are interested and qualified for this opportunity, please apply to this opportunity today or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $22 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Provide outstanding customer support by accurately and thoroughly responding to inbound calls, e-mail inquiries and chat in order to provide information about products and services, to take orders for part replacements, or to obtain details of complaints.  Provide and coordinate service to customers as it relates to order inquiries and entries, product/ technical support, and issue resolution.  Determine root causes to issues and develop resolution action plans based on your findings, as well as interact with other departments to help drive positive customer experiences.  Be an active listener who can show empathy and patience in a non-scripted environment  Obtain and examine all relevant information and assess validity of complaints and to resolve possible causes of failure, wrong product, etc.  Review warranty policy terms and determine whether a particular claim is covered by warranty.  Prepare shipping for returned goods.  Assists in Returns and Replacements as needed.  Provide technical assistance as necessary to customers, and utilize internal resources to find resolutions when applicable.  Communicate all grievances, improvement suggestions, and constructive criticism to Customer Support Manager  Reputation Management – Review product rating and reviews on Kraus.com and partner sites and manage/resolve customer concerns.SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeBasic Software SkillsTyping SkillsBasic Computer SkillsCustomer ServiceCall Center SupportPatient SupportClient ServiceCustomer RelationsCustomer supportCUSTOMER ORDERS/SALESPhonesEmailsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Do you have experience handling high-volume customer inquiries? Do you genuinely enjoy helping people?  Then please read on! We're supporting a company in Cedar Knolls, NJ, seeking Customer Service Reps! Pay starts at $18/hr ($18.50 for English/Spanish). Help the public access vital services, provide guidance, and screen for assistance programs. Flexible shifts available—apply today and make an impact!salary: $18 - $18.5 per hourshift: Secondwork hours: 4 PM - 12 AMeducation: High SchoolResponsibilities Responding to inquiries from the public regarding various social services Provide direction and guidance on the process for accessing financial assistance programs Assess callers needs ad screen for services and programs according to protocols Collect information and enter into call management systems Follow all Standard Operating Procedures for call handling service delivery The essential functions of this role include:working weekendsSkillsCall Center SupportCall CenterActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityFollow-upTyping SkillsBasic Software SkillsBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.