call center sales representative salaries in new york, new york

A manufacturing company of kitchen accessories in Port Washington, NY is seeking an upbeat and "passionately communicative" Call Center Representative who is genuinely excited to help people. In this role, you will act as a primary liaison, providing product information and resolving emerging problems with patience and empathy. The goal is to ensure each customer receives a first-class service experience while maintaining high levels of customer happiness.salary: $20 - $23 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Omnichannel Support: Provide outstanding support by accurately responding to inbound calls, emails, and chats regarding products, services, and replacement parts Issue Resolution: Determine root causes of issues, develop resolution action plans, and interact with other departments to drive positive experiences Technical Assistance: Provide technical support and utilize internal resources to find solutions for customers Claims & Warranty: Review warranty policy terms to determine coverage and assess the validity of complaints regarding product failures or incorrect shipments Returns Management: Prepare shipping for returned goods and assist in the returns and replacements process as needed Reputation Management: Review product ratings and reviews on Kraus.com and partner sites to manage and resolve customer concerns Continuous Improvement: Communicate grievances and constructive criticism to the Customer Support Manager to help improve service Skills Call Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityCRMTyping SkillsAdapting to ChangeBasic Software SkillsBasic Computer SkillsCustomer supportTechnical SupportData Entry Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is seeking a Customer Service Representative for our global logistics client in Newark, NJ. As a Customer Service Representative, you will ensure that the client can deliver on their promise of outstanding service. You’ll work with customers, business partners, and drivers to make sure we are meeting our commitments and delighting our customers at every step of the logistics experience.Shift Details Hours: 12:00 PM – 8:00 PM Schedule: Monday – Saturday (You will receive one fixed weekday off) Qualifications Proficiency with Microsoft Office programs (Word, Excel, PowerPoint). High school diploma or equivalent. 1 year of experience in a call center or customer-facing environment. Familiarity with logistics software or MS Project. strong multitasking and organizational skills under pressure.   Benefits & Career Growth At Randstad, we value the health and well-being of our talent. After 90 days of continuous assignment, you will become eligible for a comprehensive benefits package, including: Medical Insurance Dental Coverage Vision Plans  salary: $18.99 - $19 per hourshift: Secondwork hours: 12 PM - 8 PMeducation: High SchoolResponsibilities  Responsibilities Support the Fleet: Answer inbound calls from customers, field drivers, and internal teams to provide accurate updates on deliveries, pickups, and routing. Resolve Issues: Diagnose and handle customer complaints calmly and professionally, following up on open cases until they are fully resolved. Monitor Routes: Track the progress of active delivery routes and process real-time changes or cancellations to delivery orders. Manage Operations: Assist with post-route check-ins, verify accounted items, and scan haul-away pods to ensure data accuracy. Log Interactions: Document all customer communications and updates clearly in our internal systems while encouraging survey feedback. SkillsCustomer QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Sales Support Specialist Location: Mahwah, NJ 07430 (100% Onsite) Pay Rate: $40.00 - $42.00 / hour Position Type: 6-Month Contract (Potential to extend or convert to permanent) Randstad is seeking a Sales Support Specialist to provide critical operational support to our global medical manufacturing cleints sales management team. In this role, you will act as an individual contributor, leveraging your professional expertise to plan and coordinate projects that directly improve the efficiency and effectiveness of our sales force.Qualifications  Minimum of 2+ years of experience in sales operations, sales support, or a closely related analytical/operational role. A university degree is preferred, or an equivalent extensive amount of practical knowledge gained through hands-on professional experience. Benefits & Career Growth At Randstad, we value the health and well-being of our talent. After 90 days of continuous assignment, you will become eligible for a comprehensive benefits package, including: Medical Insurance Dental Coverage Vision Plans  salary: $40 - $41.99 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesKey Responsibilities Operational Support: Provide high-level operational and administrative backing to the sales management team. Process Improvement: Develop, implement, and refine processes and procedures to streamline the overall sales cycle. Project Coordination: Plan and execute projects aimed at boosting the productivity and effectiveness of the sales force. Data & Metrics Management: Maintain accurate records of sales activities to support key performance metrics and data-driven process improvements. System Requirements: Participate in defining and developing requirements for future sales support systems and tools. Independent Analysis: Evaluate factual information and apply sound judgment to solve discipline-specific challenges with minimal supervision. SkillsSales QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.