In this vital on-site role, you will be the first point of contact for patients and families arriving at the medical center, creating a warm, supportive environment during what can often be stressful healthcare visits. Working daytime business hours (Monday through Friday, 8:00 AM to 5:00 PM), you will guide patients through in-person registration, verify patient identity, and capture clinical, demographic, and financial information. You will confirm health insurance eligibility and authorizations, explain out-of-pocket estimates, process payments and cashiering transactions, and coordinate financial counseling referrals. If you bring at least two years of healthcare access or financial clearance experience, strong data entry abilities, and a commitment to compassionate patient advocacy, this long-term contract opportunity provides an exceptional platform to grow your healthcare career.
salary: $31.67 - $31.68 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Position Summary:
Conduct face-to-face patient registration, verify insurance benefits, secure authorizations, process copays, and support admitting revenue cycle workflows.
Key Responsibilities:
- Welcome patients and families, complete in-person registrations, and verify patient identity.
- Capture accurate demographic, clinical, insurance, and billing details in registration systems.
- Verify insurance eligibility, benefits, and required authorizations.
- Calculate out-of-pocket costs, collect point-of-service payments, and refer cases for financial counseling.
- Scan clinical orders, collect signed forms, and maintain strict patient confidentiality.
- High School Diploma or GED required; Associate degree preferred.
- 2+ years of experience in patient registration, financial clearance, or healthcare customer service.
- Working knowledge of health insurance verification, referrals, and authorizations.
- strong computer proficiency, data entry speed, and document management skills.
- Preferred: CHAA, CPAT, or CRCR certification; bilingual fluency.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
