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- job summary: Job Desription: Serve as the primary contact for stakeholders and has a critical role in conducting the intake of complaintsBe positioned on the "front lines," interacting daily with members, Transportation providers, Mobility operations, etc.Handle the customer service operations and other stakeholder touchpoints and channelsDetermine issues and concerns, triage, and route issues to appropriate Teams for actionConduct the initial intake, scjob summary: Job Desription: Serve as the primary contact for stakeholders and has a critical role in conducting the intake of complaintsBe positioned on the "front lines," interacting daily with members, Transportation providers, Mobility operations, etc.Handle the customer service operations and other stakeholder touchpoints and channelsDetermine issues and concerns, triage, and route issues to appropriate Teams for actionConduct the initial intake, sc
