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embracing the millennial shift

Within 10 years, Millennials are expected to constitute 75 percent of the workforce. Learn how IT infrastructures can embrace the changing workforce with “millennial-friendly” technologies — primarily mobility, cloud, big data and social media.
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strategies to boost productivity while reducing costs

Service desk managers are confronted with many challenges. This white paper elaborates on the extent of those challenges and offers suggestions for mitigating them through three related techniques that boost productivity while reducing costs.

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understanding operations boosts DesertMicro’s recruiting and retention

Through a consultative approach with DesertMicro, Randstad Technologies assessed its operations to understand their challenge of attracting and retaining talent. We identified the red flags that created turnover and customer dissatisfaction, filled several positions and restructured IT to improve performance. download >

one partner for IT infrastructure and service desk operations and support

Over the past three years, Randstad Technologies has become a trusted advisor to an 80+ year-old investment services firm. By providing IT Infrastructure and Service Desk operations and support, the client now focuses on core business activities as operational and service desk performance improves.
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full service, integrated solution for nationwide network refresh

The success of Randstad Technologies implementing a faster, more stable, and secure network has led to this client's overall improvement in operations company-wide. This integrated solution strategically positioned the client, a global food processing giant, for opportunities and acquisitions of new technologies.
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seismic shifts challenge CIO's goals

Learn how a handful of solutions are reshaping the chase for talent and knowledge. In order to stay competitive companies need the right people with the right skills at the right time. Equally important, enhancing a firm's strategic position through IT Outsourcing can increase agility, provide consistency in the quality of outcomes, and improve customer satisfaction.
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Fortune 500 firm uses “one vendor” approach for strategic advantage

Fortune 500 firm uses “one vendor” approach for strategic advantage. By consolidating support and staffing under Randstad Technologies this financial services giant the firm has realized numerous improvements and enhanced their operations. Working with one trusted partner freed them to accomplish core functions that enhanced their competitive position and drive their success.
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greater value from fewer vendors

Randstad Technologies' strategic partnership with HealthPort has been built on a strong relationship that has helped them increase revenues and attain competitive advantage. Creating a strategic plan/IT assessment led to managing HealthPort's call center, numerous IT projects, as well as IT staffing.
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meeting the Chip and PIN deadline

In October 2015, merchants were required to replace their magstripe credit/debit card technology with Chip and PIN devices in order to help eliminate glaring security flaws in the existing system. Working with Randstad Technologies, a partner with extensive deployment expertise, helped clients make the move to Smartcard payment technology.
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IT assessment, recommendations and roadmap implementation

Recommendation from IT Assessment led Harris Williams to an implementation of a strategic long-term IT roadmap and an outsourcing arrangement with Randstad Technologies. Because of a new data center and improvements in infrastructure and operations, the organization has a much more efficient and cost effective IT operation, system outages are no longer an issue and system availability is at 99.99%.
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MDM drives results for global restaurant chain

Randstad Technologies helped build and deploy a Master Data Management (MDM) system that enables market owners to access the information they need to increase store sales and reduce costs. The success of this innovative application has induced wide adoption.
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data center operation & management for financial services giant

Data center operations have significantly improved and resources are now able to focus on core business functions due to Randstad Technologies managing 11 world class data centers for a global financial services firm with customers in 60 countries and 240,000 employees.
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30,000 access points and 6,000 network switches deployed

A global hotel firm reduced network operating costs by 15% during ongoing technology deployment project. Over the past 7 years more than 30,000 access points and more than 6,000 network switches have been installed throughout North America and Puerto Rico.
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single point of contact (SPOC) global service desk

Through outsourcing a great proportion of its service desk support operations to Randstad Technologies and moving to a Single Point of Contact (SPOC) service desk in a phased approach, on a global scale, a Fortune 75 technology manufacturer has realized significantly improved performance and cost savings. The implementation of the strategic roadmap will unfold over multiple years.
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enabling a $1.2 billion network-wide software implementation

Randstad Technologies provides IT staffing and solutions for $1.2 billion network-wide software implementation. By partnering with Randstad Technologies and utilizing our expertise in recruitment and outsourcing, the healtchare network can now focus their attention on the EHR implementation instead of having to spend time searching for hard-to-find talent.
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