Randstad - shaping the world of work

process management

process management

Through Randstad Technologies' Process Management service, we take responsibility for a client’s technology intensive business processes and offer complete management for technology applications. Additionally we define, manage, and continuously improve the business standards and processes within a company’s IT department. 

business process outsourcing (BPO)

Through Randstad Technologies' BPO service we take ownership of a client’s technology intensive business processes. By using our proven methodologies and focusing on process improvement initiatives, program/project management oversight, technology enablement projects, productivity increases and cost reductions, we drive process improvements and enable client employees to focus on business needs.

Value Proposition & Expertise
  • Decreasing total cost of ownership by maximizing resource efficiency 
  • Proven methodologies to drive process improvements and enable client employees to focus on business needs
  • Increased labor capacity by improving process efficiency and automation
  • Seasoned consultants leveraging cross-industry expertise
  • Enhancing delivery capabilities through resource rationalization and organizational realignment

application management and maintenance

Our solutions offer complete management for technology applications, including strategy and architecture, software upgrades, system and security information, 24x7 support, ongoing training, and sun setting applications. Our experienced workforce provides best practices around maintenance and management of the application portfolio to ensure the highest level of system performance and uptime.

Value Proposition & Expertise
  • Experienced workforce with strong emphasis on ITIL best practices 
  • Outsource support operations for specific skill sets to minimize cost of ownership 
  • Minimize the need to build and manage teams to support non-critical applications or those slated for retirement

project and program management

We define, manage, and continuously improve the business standards and processes within a company’s IT department through Randstad Technologies’ Project and Program Management service. Using our Deliver-to-Order (DTO) methodology developed from decades of experience and thousands of projects, our project managers will supply your company with tool kits and templates that provide key metrics, processes, and recommendations to improve operational performance and minimize risk. 

Value Proposition & Expertise
  • Deliver-to-Order (DTO) methodology developed from decades of experience and thousands of projects
  • PM’s typically have Big 5 experience and are well versed in PMI, Six Sigma, Agile, etc. 
  • Proprietary PMO capability assessment and maturity model

Browse our case studies to learn how our customized technology solutions have maximized our clients' success. 

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