In this vital role, you will work closely with case managers, utilization management teams, and multidisciplinary healthcare providers to support time-sensitive post-acute care transitions. Working standard daytime hours Monday through Friday from 8:00 AM to 4:30 PM, you will coordinate patient referrals, submit and track insurance authorization requests, and communicate directly with skilled nursing facilities (SNF), long-term care programs, and community resources. You will also manage electronic medical documentation, assist with specialized placement workflows, help resolve administrative delays, and ensure patients transition safely and smoothly beyond hospital walls. If you bring 2+ years of healthcare administration or care coordination experience, strong EHR and computer skills, and a commitment to helping patients access the right recovery resources, this long-term opportunity is the ideal place to take your career to the next level.
salary: $28.79 - $28.8 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
Position Summary:
Coordinate post-acute care referrals, track insurance authorizations, partner with skilled nursing facilities, and assist case managers with time-sensitive discharge planning workflows.
Key Responsibilities:
- Coordinate and process patient referrals to skilled nursing facilities (SNF) and post-acute centers.
- Submit, track, and follow up on insurance authorization requests to prevent discharge delays.
- Maintain complete and accurate patient medical records within electronic health record systems.
- Facilitate multidisciplinary case conferences and liaise with community support programs.
- Collaborate with clinical staff, case managers, and external care partners to ensure safe transitions.
- High School Diploma or GED required; Associate or Bachelor's degree preferred.
- 2+ years of experience in healthcare administration, care coordination, or case management support.
- Hands-on knowledge of insurance authorizations, post-acute referrals, or transitional care.
- Proficiency in Electronic Health Records (EHR) and Microsoft Office applications.
- Ability to work on-site Monday through Friday in San Francisco, CA.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
