instructional designer

Are you organized, tech-savvy, and customer-focused? We are looking for a versatile Office and Operations Support Specialist to join our team in Overland Park. This role is perfect for someone who enjoys a mix of professional office tasks, data management, and hands-on operational support. If you have a "can-do" attitude and thrive in a professional environment, we want to meet you! What You Bring to the Table: Experience: 1–2 years of related office or copy center experience. Tech Skills: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new document management software. Attention to Detail: Ability to spot errors in documents and keep meticulous records. Customer-Centric Mindset: Excellent communication skills for interacting with clients and staff. Physical Ability: Comfortable standing for long periods and able to lift/move up to 55 lbs (and move wheeled equipment as needed). Position Details: Dress Code: Business Casual. Driving: No driving required for this role. Interview: In-person interview required. Requirements: High School Diploma or GED. Excellent organizational and multitasking skills. Reliability and a flexible "team player" approach. salary: $17 - $17.25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Administrative Support: Manage the front desk with a professional demeanor, providing top-tier reception coverage and customer service. Data & Reporting: Use Microsoft Excel to update reports, add numerical data, and manage digital files. Document Management: Identify loan documents, operate high-volume copy/imaging equipment, and assist with filing, purging, and archiving. Mail & Shipping: Handle incoming/outgoing mail and faxes, apply postage, and manage shipping/receiving of supplies. Facility Coordination: Help with meeting room setups, light maintenance (like re-lamping), and ensuring office supply areas are neat and stocked. The essential functions of this role include:manual lifting up to 55lbsSkillsMicrosoft OfficeDetail OrientedCustomer-CentricOffice SupportCopyingMail and ShippingQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a results-driven Learning & Development professional with a talent for digital organization and project execution? We are seeking a versatile Training Specialist to join our team for a high-priority, fixed-term special project. This role is essential for streamlining our educational infrastructure and ensuring our teams have the resources they need to succeed.The Role In this position, you won't just be delivering content; you will be building the systems that deliver it. You will support our training team by developing high-impact materials and optimizing our digital platforms. This is a dedicated project role with a clear scope, perfect for someone who enjoys seeing a project through from inception to completion.Key Responsibilities Material Development: Design and produce engaging training manuals, presentations, and resources that simplify complex processes. SharePoint Optimization: Serve as the primary support for SharePoint, managing document libraries and enhancing collaboration sites. LMS Administration: Assist in the backend administration of our Learning Management System, including course creation and content uploads. Technical Support: Utilize Poka and Office 365 to improve workflow and knowledge retention across the organization. Qualifications The ideal candidate brings a blend of educational theory and technical "know-how." We are looking for: Education: A Bachelor’s degree in Training & Development, HR, or Education. Technical Expertise: Proven proficiency in SharePoint (crucial) and the Microsoft 365 suite. The "X" Factor: Previous experience in Web Design and Project Management is highly preferred, as these skills will help elevate the aesthetic and efficiency of our project. Schedule & Environment Location: Onsite at our St. Louis headquarters (Monday–Thursday); Remote (Friday). Hours: Standard business hours, Monday–Friday, 8:00 AM – 5:00 PM. Duration: This is a specialized project role with no current plan for extension. salary: $35 - $36.39 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorsResponsibilitiesDevelop Training Materials: Create engaging and effective training materials, including presentations, manuals, and other resources to support various training initiatives within the organization. SharePoint Support: Provide assistance in utilizing SharePoint for document management, collaboration, and knowledge sharing. Learning Management System (LMS) Support: Assist in the administration of the learning management system, including content management and course creation.SkillsTrainingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Love Helping People? Join Our Support Team! Are you a natural problem-solver who can turn a frustrated caller into a loyal fan? We are looking for a Customer Support Specialist to be the voice of our brand. In this role, you’ll be the frontline hero, solving puzzles, answering questions, and ensuring every customer walks away with a smile. If you are patient, resourceful, and thrive in a fast-paced environment where no two days are the same, we want to hear from you!salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Direct Support: Assist customers via phone, email, and live chat to resolve inquiries and technical issues. Problem Solving: Diagnose customer pain points and provide accurate, creative solutions. Record Keeping: Document all interactions in our CRM to ensure a seamless customer history. Feedback Loop: Collaborate with our product team by sharing common customer suggestions and issues. Follow-up: Ensure every customer is satisfied with their resolution before closing a ticket. Qualifications Experience: 2 in a customer-facing role. Communication: Exceptional verbal and written skills (English). Tech Savvy: Comfortable learning new software quickly; experience with tools like Zendesk, Salesforce, or Intercom is a plus. Attitude: A positive, "can-do" spirit even during busy periods. Apply Today! To follow up with your application email, Stephanie.Salvant@randstadusa.com SkillsActive ListeningConflict ResolutionTechnical TroubleshootingCRM ProficiencyEmpathetic CommunicationCase ManagementRapid TypingMultitaskingProduct KnowledgeDe-escalationFollow-upTelephone EtiquetteCustomer supportCustomer ServiceBasic Computer Skillsattention to detailQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.